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Most AMEX cards can be made available with the EMV chip! NOT all AMEX CSRs know this yet, based on my call-in experience a few days ago. First rep said NO, and that only the AMEX Centurion and Platinum cards can be upgraded to EMV! I called back a few minutes later and reached a rep who was quite familiar with EMV chip upgrades. She said that MOST of the AMEX cards were upgradable, including both of my AMEX Green and BCE cards! My new cards will be expedited this week, with intended arrival to me by Friday of this week! I believe she also said that once you upgrade to cards with EMV chips (still has a swipe strip for U.S. use), you can NOT revert back to the older non-EMV version.
Not trying to be rude, but there is a huge thread about the EMV, if you want a list of the confirmed cards that we have compiled so far check it out. But thanks for the info.
Yeah, I noticed the HUGE thread on this same topic AFTER I saw the same issue mentioned in the midst of a relatively different message, and felt this issue (many AMEX Customer Service Reps being relatively uninformed about EMV chip availability) deserved a separate thread! I'll gladly "concede" to the original thread which, as of this writing, already has 19 pages of dialogue! Thanks !!!
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All good.
And FWIW, some CSRs still don't know!