Amazon/Synchrony Bank credit card

[UncleB]

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@Anonymous wrote:

How did they know I wanted it closed? We never got that far in the conversation. This is what I am saying. They do as they like. They closed it without any authorization from me. Yes, this is what I would have done had I got that far.

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Once you're several months behind it's common for a creditor to close the account; at that point, it's not your choice.  This is especially common if it's a new account, and a payment has never been made.

Here are some numbers from the sticky thread for Synchrony/Credit Solutions... hopefully one will be able to help you:

Synchrony: (except WalMart): 866-419-4096
Synchrony: 866-519-6441 (Credit Analyst/Credit Solutions)
Credit Solutions 877-379-8173

Synchrony: 937-534-6180 ( Fraud Dept/locked account)

[Anonymous]

Okay, do you have a number for that? And since they've closed the account I wonder if that will even work. God help me these people!!

[Anonymous]

The BBB is my next stop.

facebook.com/search/top/?q=problems%20%20complaints%20about%20synchrony%20bank%20ge%20capital

Problems & Complaints about Synchrony Bank "GE Capital"        https://www.facebook.com/SynchronyBankProblems/?fref=nf

Thanks UncleB! Will check those numbers out.

[sgs71]

 1-866-634-8379 is the number for Amazon store card.  Yes, it will still find your account whether it is closed or not

[Anonymous]

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@Anonymous wrote:

No nothing from them...not even the card. I signed up in December to buy a small Christmas item and used the account online that one and only time. I did wait awhile to see if something would come in the mail or in email but nothing did. So that is when this whole thing started with people who cannot speak or understand English well. And it has snowballed from there. I was hoping that number that was posted would be the answer but it turned out to be a fax number.

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You SHOULD have gotten a physical credit card in the mail....  Obviously, if you did not, then something happened which was completely beyond your control! Hopefully, they can make it right, since its not your fault.. I  didnt realilze, from  your original post, that you had gotten NOTHING from Sync. at all!

[Anonymous]

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@sgs71 wrote:

 1-866-634-8379 is the number for Amazon store card.  Yes, it will still find your account whether it is closed or not

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Thank you sgs71.

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

No nothing from them...not even the card. I signed up in December to buy a small Christmas item and used the account online that one and only time. I did wait awhile to see if something would come in the mail or in email but nothing did. So that is when this whole thing started with people who cannot speak or understand English well. And it has snowballed from there. I was hoping that number that was posted would be the answer but it turned out to be a fax number.

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You SHOULD have gotten a physical credit card in the mail....  Obviously, if you did not, then something happened which was completely beyond your control! Hopefully, they can make it right, since its not your fault.. I  didnt realilze, from  your original post, that you had gotten NOTHING from Sync. at all!

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I forgot to mention that. I was actually under the impression it was an online credit card meant only to be used for Amazon. Thanks.

[Anonymous]

See I figured happygal had never received the actual card it makes sense now. I'm sorry I misunderstood that part

[Anonymous]

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@Anonymous wrote:
See I figured happygal had never received the actual card it makes sense now. I'm sorry I misunderstood that part

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And I was thinking the exact opposite!

[Anonymous]

happygal is a little happier now.