Happy new year everyone!
My question is that I just did a upgrade product change to the platinum card recently. . Everything is in effect and my online account reflects the platinum, even 2 days later after the product change my statement cuts and even the statement reflects the platinum account on it too already. Here's the weird problem, however....when I paid my card just now I got the typical Amex" we recieved your payment" email. On the top right it still says premier rewards gold, but it does show the little platinum color card icon next to that. So it looks like the PRG words only on that email haven't fully changed to platinum. Do you guys know if it takes time for the system to fully change my account over in terms of the word "platinum" to start reflecting on the emails. I'm going to assume since I just PC couple days ago that it just takes time for the emails to start showing platinum on it? Has anyone experience this and happen to have the new card finally reflect correctly on their email later? I'm not sure if I should contact Amex tech support or something lol or if I'm just being impatient.
