Amex Missing Card

[ToxikPH]

I plan on applying for the Amex gold Delta when I get under 2/90 this week but the card isn't showing for me on the cards page. Will it show up for me on day 91 or do I need to apply in incog?

[Anonymous]

The Amex Platinum disappear from my card page after I got deny for it 4 months ago. Still not showing up.

You can always apply in incognito or through a referral link. 

[Brian_Earl_Spilner]

The gold charge disappeared for 3-4 months after a denial for me. Wasn't happy because it was during the rose gold fiasco.

[Anonymous]

I also had the Gold disappear for me after a denial near May 10-12th (it had been present but not preapproved). It was back on the 26th and preapproved this time. I applied and got it. I’m not really sure about the patterns with their preapprovals.

@BES, I wish they’d bring back the rose gold - I’d have loved to get that for the unique look. I wasn’t nearly positioned for Gold back when they had the color available.

[K-in-Boston]

Not sure you'd need to go incognito.  Does it show when actually going straight to the product page?

https://www.americanexpress.com/us/credit-cards/card/delta-skymiles/

[-Wright-]

Thats interesting. I was preapproved for the Platinum and went to applied, got the NO-SUB pop-up(probably because of the 2 AmEx cards I got the month prior) and I decided not to apply...The card has disappeared from my line-up but in incognito or if I google AmEx Platinum and go the homepage I'm still pre-approved. 

[Gunnerboy]

I just noticed that the Hilton Surpass is missing for me.  It does show up when incognito tho.

[Anonymous]

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@Gunnerboy wrote:

I just noticed that the Hilton Surpass is missing for me.  It does show up when incognito tho.

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Surpass is missing for me as well after being there at the beginning of the week. My brain's need to rationalize the reason was that I had just viewed the offer for it through my Hilton account, lol. 🤷‍♂️

[TSlop]

I decided to look after seeing this and the Surpass is missing for me as well.

[Deuter]

I also think its a website glitch. I once asked a CSR about Everyday preferred missing and he told me all is fine should be a tech glitch. The Everyday appeared like 4 days afterwards. 

My Surpass is also missing, and i believe it is the same that happened with the Everyday Pref, its just a tech glitch and it should be back like in 1 week or so. It shows (17) cards preapproved for me right now and the one missing is the Surpass. Should be back to normal in a few days i believe, some kind of glitch not an actual product decision.