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So i log in tonight to download my bill for my Everyday Card, when I log in my Green Charge card is the default that shows up first and I notice a negetive balance of $96.62 and below it says its a credit for a balance inquary.......
I call up and get an american rep and i ask, "ya what's this credit on my account for?"
rep asks for my name and then he looks at my account and says " yes i see this and looks like there are notes about it,may i place you on hold while i check this?"
i say " yes go ahead"
i'm on hold for maybe a full minute....
rep comes back and says " i checked with my manager and she said the credit was system generated to credit your account for back when you downgraded to the Sr Green card a few years ago"
I was like " realy? I already had it corrected way back, so your system now swooped in and credited my account for something that happened years ago?"
rep said " yes and you get to keep it"
I was like " thank you, you guys are full of surprises lately"
we then nicely ended the call.
I forgot to ask if their system gave me interest on the credit too as the annual fee for the regular charge card is $95 where as their credit they gave me was $96.62 so interest accrued of $1.62?
Either way it was a nice surprise! Just thought I would share this with you guys!
@linux007969 wrote:So i log in tonight to download my bill for my Everyday Card, when I log in my Green Charge card is the default that shows up first and I notice a negetive balance of $96.62 and below it says its a credit for a balance inquary.......
I call up and get an american rep and i ask, "ya what's this credit on my account for?"
rep asks for my name and then he looks at my account and says " yes i see this and looks like there are notes about it,may i place you on hold while i check this?"
i say " yes go ahead"
i'm on hold for maybe a full minute....
rep comes back and says " i checked with my manager and she said the credit was system generated to credit your account for back when you downgraded to the Sr Green card a few years ago"
I was like " realy? I already had it corrected way back, so your system now swooped in and credited my account for something that happened years ago?"
rep said " yes and you get to keep it"
I was like " thank you, you guys are full of surprises lately"
we then nicely ended the call.
I forgot to ask if their system gave me interest on the credit too as the annual fee for the regular charge card is $95 where as their credit they gave me was $96.62 so interest accrued of $1.62?
Either way it was a nice surprise! Just thought I would share this with you guys!
That's very cool!
It's also nice to see that the 'Senior Green' is alive and well. I read on here a few months back where somebody mentioned they were told it was no longer available, and I was hoping they were mistaken.