Apple Card Problem. No longer have access to Apple ID. Can't manage card

[CreditPreditor]

I accidentally assigned my Apple card with the phone/apple ID I was using as a loner for a company I worked for. Longs story short, I left the company without realizing I could not re-assign it to my Apple account unless I had the old credentials. I no longer have access to this from the company I was working at.

I have contacted Apple and Goldman Sachs thinking I'd be fine if I gave them social and some other info. Due to their special "security", the only thing they could recommend is closing the account and opening a new one. Which I don't want to do becuase I have over 10K limit, and with the Pandemic, I know I probably won't get that again. + the other obvious drawbacks in doing so.

Anyone have any input or thoughts on this? I can't even use the card now because I can't manage payments. Am I out of luck until (and even if) they address the issue?

[Credit12Fico]

Don't know if this helps but apple has online portal now to manage card and payments:

https://card.apple.com/ 

So as long as you still have the card, you can still use it, and pay it off...But it's just going to be a 1% card if you aren't able to use Apple Pay.

[CreditPreditor]

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@Credit12Fico wrote:

Don't know if this helps but apple has online portal now to manage card and payments:

https://card.apple.com/ 

So as long as you still have the card, you can still use it, and pay it off...But it's just going to be a 1% card if you aren't able to use Apple Pay.

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.As I said, the whole issue here is I don't have the apple ID/login.  It was registered from my old companies Apple ID. 

[Mod cut - This was unnecessary. - KiB]

[randomguy1]

I would contact my old company. 

[notmyrealname23]

Sorry, but if you don't have access to the AppleID and the phone, and can't work with your old company, this is going to be very difficult to untangle.

I would take the advice of the credit issuer and the device manufacturer, go ahead and close the account and reapply, and consider this a potentially expensive lesson on why you keep your professional work life and personal life separate. It's unfortunate but you've boxed yourself into a corner on this one.

[tacpoly]

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@CreditPreditor wrote:

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@Credit12Fico wrote:

Don't know if this helps but apple has online portal now to manage card and payments:

https://card.apple.com/ 

So as long as you still have the card, you can still use it, and pay it off...But it's just going to be a 1% card if you aren't able to use Apple Pay.

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.As I said, the whole issue here is I don't have the apple ID/login.  It was registered from my old companies Apple ID. 

[Mod cut - This was unnecessary. - KiB]

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Did the company delete the Apple ID you were using or did they simply take back the phone/device?  If the latter, you can sign in to iCloud.com with your old ID and password, then change your Apple ID to your personal email under manage my ID (hopefully you didn't have 2-factor authentication turned on).  If the former or you can't remember any login details, then I think you're out of luck. 

BTW, I hope you wiped your company loaner phone, removing any personal info, including your Apple Card.  

[UpperNwGuy]

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@notmyrealname23 wrote:

consider this a potentially expensive lesson on why you keep your professional work life and personal life separate.

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This is really important advice that everyone should follow.

[K-in-Boston]

Posts have been removed and edited.  The Terms of Service and FSR requirements of these forums are not optional.

[NRB525]

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@tacpoly wrote:

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@CreditPreditor wrote:

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@Credit12Fico wrote:

Don't know if this helps but apple has online portal now to manage card and payments:

https://card.apple.com/ 

So as long as you still have the card, you can still use it, and pay it off...But it's just going to be a 1% card if you aren't able to use Apple Pay.

---

.As I said, the whole issue here is I don't have the apple ID/login.  It was registered from my old companies Apple ID. 

[Mod cut - This was unnecessary. - KiB]

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Did the company delete the Apple ID you were using or did they simply take back the phone/device?  If the latter, you can sign in to iCloud.com with your old ID and password, then change your Apple ID to your personal email under manage my ID (hopefully you didn't have 2-factor authentication turned on).  If the former or you can't remember any login details, then I think you're out of luck. 

BTW, I hope you wiped your company loaner phone, removing any personal info, including your Apple Card.  

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It's likely that Apple ID is also linked to OP's prior work email, and that can be a problem as part of verification.  

I'd close the Apple Card account if that is an option. Untangling old Apple ID's is not fun. DGF has at least one prior Apple ID with purchases that kept giving pop ups on the iPhone and MacBook, and it took us several tries to redirect. The methods Apple provides are difficult to follow.

In the case of the Apple Card, I would not be comfortable that it was completely back under my control, even if the redirect were successful.  Potentially real money floating around out there that becomes an obligation of OP.  Not a huge risk of that happening but I don't like the risk at all, seeing how easily my Apple Card populated to my iPhone after I applied. 

[Anonymous]

Could be a dumb question, but you mentioned the CARD is tied to your old login. Will they let you request a new physical card (and thus card #) by phone? And then... will you be able to add this new card to a new account?