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Apple Card shows "Restricted"

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Frequent Contributor

Apple Card shows "Restricted"

Hello Everyone,

Logged into Apple Wallet and apple credit card is listed with "Restricted" underneath the pic of the credit card.

I am still a able to charge online but curious if anyone know why it's there.
Message 1 of 50
49 REPLIES 49
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Super Contributor

Re: Apple Card shows "Restricted"

Might want to reach out to support, that doesn’t sound good. 




Message 2 of 50
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Frequent Contributor

Re: Apple Card shows "Restricted"

I am going to call.

I researched and "restricted" was associated to Apple Cash and not completing the identity verification process. In my case, Apple Cash identity had not been completed. I completed the verification, so I'll see if it refreshes and go away on its own.
Message 3 of 50
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Established Contributor

Re: Apple Card shows "Restricted"

Make sure to come back and give an update once you figure it out... thanks! Smiley Happy

“Most people work just hard enough not to get fired and get paid just enough not to quit.”
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Message 4 of 50
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Community Leader
Super Contributor

Re: Apple Card shows "Restricted"


@RickNATL wrote:
Hello Everyone,

Logged into Apple Wallet and apple credit card is listed with "Restricted" underneath the pic of the credit card.

I am still a able to charge online but curious if anyone know why it's there.

Hi,

 

A Google search pulled up this from Apple support:

https://support.apple.com/en-us/HT207932


DEC 2019: EX 816, TU 820, EQ 810
DEC 2018: EX 777, TU 783, EQ 799

|| AmX Cash Magnet $40.5K || NFCU CashRewards $30K || Discover IT $24.7K || Macy's $20K || NFCU CLOC $15K || CitiCostco $12.7K || NFCU Platinum $12.5K || Apple Card $6.5K ||
Message 5 of 50
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Frequent Contributor

Re: Apple Card shows "Restricted"

Called them a few times and have to wait till they call me. What the....
Message 6 of 50
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Regular Contributor

Re: Apple Card shows "Restricted"

Something similar happened to me because of some stupid PayPal bill gone haywire. They restricted my account but the chat agent fixed it. Try chatting with them.
Message 7 of 50
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Frequent Contributor

Re: Apple Card shows "Restricted"

Ok....
Message 8 of 50
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New Visitor

Re: Apple Card shows "Restricted"

I have the same problem. I've been waiting for a specialist to call back since August 29th :/

Let me know if you find a resolution!

Message 9 of 50
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New Contributor

Re: Apple Card shows "Restricted"


@d5349j wrote:

I have the same problem. I've been waiting for a specialist to call back since August 29th :/

Let me know if you find a resolution!


That's flat out unacceptable.


Message 10 of 50
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