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BBVA Compass TripleDouble Rewards

fuzzybearfaerie
Valued Member

BBVA Compass TripleDouble Rewards

Is anyone else out there who got this card having issues signing up for a TripleDouble Rewards account? It keeps saying that my account number is not valid, although I was able to sign up for an online banking account. Is there some sort of separate account number that I missed when I received my card?

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5 REPLIES 5
medo
Frequent Contributor

Re: BBVA Compass TripleDouble Rewards

Probably best to just give them a call Smiley Happy

Message 2 of 6
USC08
Frequent Contributor

Re: BBVA Compass TripleDouble Rewards


@fuzzybearfaerie wrote:

Is anyone else out there who got this card having issues signing up for a TripleDouble Rewards account? It keeps saying that my account number is not valid, although I was able to sign up for an online banking account. Is there some sort of separate account number that I missed when I received my card?


I tried earlier this morning and have had the same issue.

myFICO - EQ: 776 EX: 763 TU: 791
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One7
Valued Contributor

Re: BBVA Compass TripleDouble Rewards

Mine worked out fine but my cousin had some issues and had to call them. They told him they were swamped and so things were moving slowly but they guided him through it

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stellar
Established Contributor

Re: BBVA Compass TripleDouble Rewards

I'm having the exact same error message.  Did you ever get it resolved?

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fordguy89
Valued Contributor

Re: BBVA Compass TripleDouble Rewards

BBVA NBA card is a tricky one to get an online account going. I had to call in too. 

 

https://credit.compassbank.com/Compass_Consumer/Login.do

 

The rewards part is not linked in house to that one, its yet another login, but it IS linked to other BBVA products if you have other accounts that have points.. whatever its worth the legwork, i got about 190 bucks back these 2 months from NBA CARD!

 

 

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