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Called three weeks ago to convert my platinum plus Visa to Worldpoints. Thought it would be a non-fee card like shown on their website. Came today with its new card #. Went online and it looks to me like there will be a $29 annual fee. Heck, appears to be the same old Platinum Plus Visa with Worldpoints "added"? If so, has anyone been able to get them to waive the fee, without actually "applying" (and its inquiry) for a new card?
Hi Otter,
The "World Points" is just a rewards program that can be added to most of the BoA cards. It's not actually a product change. When you call customer service and ask to switch to the "World Points Visa", you're not actually switching to anything. They're just adding the rewards to your platinum plus.
Try calling one of the Backdoor numbers to get to an analyst. Explain that you were told that you were product changing to a different card without a fee. Ask them to waive the fee. I don't know that they will, especially given BoAs current delicate position, but it's worth a try. Good luck, and let us know how it turns out!
If at first you don't succeed, hang up and call again.
@ottergo4 wrote:
Called BOA analyst this morning, told me they could not convert this card to a no annual fee card anymore, and could not waive it either. Asked me twice if I wanted to be transferred to someone to take my application for a new card that had no fee- I passed. Thanks anyway LM, but it looks like I'm stuck with an annual fee as long for as I have this card. Oh well, at least I tried.