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Bank of The West Balance Transfer Letter Typos

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cj3000
New Visitor

Bank of The West Balance Transfer Letter Typos

This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

 

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

 

It doesn't instill much confidence if I'm getting these kind of critical typos.

Message 1 of 7
6 REPLIES 6
xenon3030
Valued Contributor

Re: Bank of The West Balance Transfer Letter Typos

Contact them to get the correct version. It makes a lot of difference, if e.g. putting 3 additional zero at the end of any bill or salary. It can upshift a person to the millionaire or billionaire tier Smiley Happy


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Message 2 of 7
ghgirll40
New Contributor

Re: Bank of The West Balance Transfer Letter Typos

Wow that is really unacceptable from any financial institution. I would definitely call them.

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Message 3 of 7
Remedios
Credit Mentor

Re: Bank of The West Balance Transfer Letter Typos


@cj3000 wrote:

This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

 

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

 

It doesn't instill much confidence if I'm getting these kind of critical typos.


 

Did your balance transfer post correctly? 

Message 4 of 7
longtimelurker
Epic Contributor

Re: Bank of The West Balance Transfer Letter Typos


@Remedios wrote:

@cj3000 wrote:

This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

 

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

 

It doesn't instill much confidence if I'm getting these kind of critical typos.


 

Did your balance transfer post correctly? 


Right, that was my first question, not so much "typos" as "was the right thing done"!  I would be slightly more concerned about your account number being wrong, the 7 0's seems much more like deliberate masking (should have used Xs).

Message 5 of 7
cj3000
New Visitor

Re: Bank of The West Balance Transfer Letter Typos

Called this morning and they said this balance transfer was cancelled. haha how incompetent.

 

I am super careful about balance transfers for this exact reason. I triple check my transfers before doing them. I even take screenshots of them before I click submit.

Message 6 of 7
Jeffster1
Valued Contributor

Re: Bank of The West Balance Transfer Letter Typos

This does not surprise me one bit about BOTW. Twice I opened accounts there. Twice they messed up the transfer from my other bank. And then, 45 minutes on hold each time I had to call them.

 

BMO Harris has their work cut out for themselves with that bunch.

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