Barclay - Change to Visa Signature?

[imaximous]

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@longtimelurker wrote:

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@imaximous wrote:

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Pretty much my experience with the Uber Visa. I called about 4 or 5 different times. Even got a couple of supervisors on the line and they swore up and down there was no VS option available for the card. Clueless. 

After that, I gave up on trying to upgrade the card and on Barclays in general. 

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IMO, once is the most I would bother to call about a Signature "upgrade".   It is of almost no value (or actually no value) so calling 4 or 5 times seems way too much work for potential gain!   Unless you enjoy talking to CSRs that is...

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It depends on what you consider "value." I actually value the travel insurance benefits that come with a Signature card and not with Platinum, particularly trip cancelation or delay. Unfortunately, I've had to use them more than once on other cards and if I can have them for free, then I want them even if I could use any other card with the benefit. 

I also took it as a challenge. I called a few times because I thought that I'd finally get someone who actually knew their own products, but I realized that every rep I got to talk to was more clueless than the last, and that pissed me off more than anything.

[longtimelurker]

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@imaximous wrote:

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@longtimelurker wrote:

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@imaximous wrote:

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Pretty much my experience with the Uber Visa. I called about 4 or 5 different times. Even got a couple of supervisors on the line and they swore up and down there was no VS option available for the card. Clueless. 

After that, I gave up on trying to upgrade the card and on Barclays in general. 

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IMO, once is the most I would bother to call about a Signature "upgrade".   It is of almost no value (or actually no value) so calling 4 or 5 times seems way too much work for potential gain!   Unless you enjoy talking to CSRs that is...

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It depends on what you consider "value." I actually value the travel insurance benefits that come with a Signature card and not with Platinum, particularly trip cancelation or delay. Unfortunately, I've had to use them more than once on other cards and if I can have them for free, then I want them even if I could use any other card with the benefit. 

I also took it as a challenge. I called a few times because I thought that I'd finally get someone who actually knew their own products, but I realized that every rep I got to talk to was more clueless than the last, and that pissed me off more than anything.

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Sure, but that is card dependent these days, as upgrading to Visa Sig doesn't guarantee that those insurances will be on the card.  But from an earlier thread, I guess that they do on the Uber card, so I take it back.  If you want those benefits, it can be worth trying harder.

[imaximous]

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@longtimelurker wrote:

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@imaximous wrote:

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@longtimelurker wrote:

---

@imaximous wrote:

---

---

Pretty much my experience with the Uber Visa. I called about 4 or 5 different times. Even got a couple of supervisors on the line and they swore up and down there was no VS option available for the card. Clueless. 

After that, I gave up on trying to upgrade the card and on Barclays in general. 

---

IMO, once is the most I would bother to call about a Signature "upgrade".   It is of almost no value (or actually no value) so calling 4 or 5 times seems way too much work for potential gain!   Unless you enjoy talking to CSRs that is...

---

It depends on what you consider "value." I actually value the travel insurance benefits that come with a Signature card and not with Platinum, particularly trip cancelation or delay. Unfortunately, I've had to use them more than once on other cards and if I can have them for free, then I want them even if I could use any other card with the benefit. 

I also took it as a challenge. I called a few times because I thought that I'd finally get someone who actually knew their own products, but I realized that every rep I got to talk to was more clueless than the last, and that pissed me off more than anything.

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Sure, but that is card dependent these days, as upgrading to Visa Sig doesn't guarantee that those insurances will be on the card.  But from an earlier thread, I guess that they do on the Uber card, so I take it back.  If you want those benefits, it can be worth trying harder.

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Yup, you're right. Not every VS card offers those benefits, but back then, I saw someone posting the Uber VS card benefits and travel insurance was included. It's all good, though. Barclays has been a pain to deal with and not just about the VS ordeal, but other stuff too. I'm done trying with them.

[wasCB14]

Barclays serves two uses IMO: backup PIN and bonuses/occasional reward promos on spend.

Whether VS/WEMC or not, if I want real benefits on a particular transaction, I'm sure as heck not going to use anything Barclays. Amex, Chase, and Citi collectively have better benefits and a better claims experience. There's just no reason to go with Barclays for anything important.

*I guess BT offers have their place, too.

[Life_take2]

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@JaseT wrote:

Has anybody had any experience with Barclay changing your Visa to a Visa Signature card? I'm not even sure if they issue the Apple Rewards as a Siggy? Thanks in advance for any info!

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Short answer: Yes, Barclay will upgrade your account to a VS, but evidently in their own sweet time. Slightly longer answer:

I took out the Apple Rewards card (back in 7-17) and they approved it for 5,300 so I had assumed that it would be a siggy.... wrong-o! I called them back then and asked to be "upgraded" to the siggy card and they said they could not do that as a "requested upgrade". I went on my way and since then they have raised my line to 7,400 and not much else. 

Then in Oct '18, I got the following on my statement and a new shiny card showed up in about a week .

Gotta love em...