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Barclay's CLI online or phone?

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bichonmom
Senior Contributor

Barclay's CLI online or phone?

Just wondering if it's better to call or hit the Luv button. I know a while back, people were saying to stay away from Barclay's Luv button, but I want to ask for a CLI. I get really nervous about talking to a rep and having to answer their questions. Not sure why to say I want the CLI, except to help w/my util, which wouldn't be a good answer to give them! Smiley Happy

 

Any have better or worse luck with phone vs. online? Any suggestions as to what to say for the reason? I have $5k and would like $10k. I currently have a 0% promotional rate bal w/them of $3k.

 

Thanks for your help! Smiley Happy

EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Message 1 of 9
8 REPLIES 8
staifokuzed
Regular Contributor

Re: Barclay's CLI question

I dislike calling as well. But from what I read an analyst will call you after you submit via online. It's also a HP.
AMEX B SKY-1K AMEX PRG- NPSL USAA PLTM -6K
DISCOVER IT- 5.2K BARCLAY REWARD- 3.2K
PAYPAL REWARDS -6K VICTORIA SECRETS -1750
USAA AMEX-5.5K CITI TY PREFR 3.1K(NPSL) CHASE FREEDOM -1K
SPORTSMAN VISA- 8K AMEX ED PRFD- 8.5
Message 2 of 9
Necromancer
Regular Contributor

Re: Barclay's CLI question

I'd call, from what I've read the results seem to be better, either way it will result in a HP. One thing though, you have to have your cc for at least 6 months before they will even consider a cli.

Message 3 of 9
jllunas
Contributor

Re: Barclay's CLI question

I did a credit line increase request online. They have always gave it to me. i have done that twice in the last year and a half.
Transunion 698
Equifax 713
Experian 700
Goal Score 750
HWLBA
Message 4 of 9
MC9199
Valued Member

Re: Barclay's CLI question

Every time I have called them on the phone for CLI I have gotten what I asked for. I went from 1500 -> 2800 -> 4000 -> 6000.

 

Except a  few weeks ago I decided to try through the web site, 6000 -> 8500, and got rejected. They probably don't like the fact that I have gotten a high limit CU card since the last CLI from them in May (and the Duck hasn't reported yet, I suppose they will throw fits when they see that.) I feel like I am in their doghouse for a while, so I better be good.

 

 

Gardening at least until April 30 2014--
FICO: 695 (as of 3/27/2014; M&T Bank Beacon 5.0 EQ FICO) | BK 7 Discharged April 2010 | Current Lines: OCCU Duck Visa $12,000 (1% util, opened 10/2013) | Alliant FCU Platinum Visa, $15,000 (5% util, opened 5/2013) | Barclays iTunes Visa $6000 ( 1% util, opened 11/2011) | Best Buy MC $800 (0% util, opened 5/2010 | M&T Bank Checking Overdraft LOC $500 (0% util, opened 1/2007)

Most recent scores (March 26 2014): EQ 701 | EX 751 | TU 705
Message 5 of 9
bichonmom
Senior Contributor

Re: Barclay's CLI question

Thanks for the replies. Not quite sure what to do.

 

If I call, what would be a good reason to give them for wanting the CLI? Do they usually ask that?

 

(This is the Barclay's MC.)

 

 

EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Message 6 of 9
MC9199
Valued Member

Re: Barclay's CLI question

I never gave them a reason for the request (and they never asked). I suppose you could mention the upcoming holidays :-)
Gardening at least until April 30 2014--
FICO: 695 (as of 3/27/2014; M&T Bank Beacon 5.0 EQ FICO) | BK 7 Discharged April 2010 | Current Lines: OCCU Duck Visa $12,000 (1% util, opened 10/2013) | Alliant FCU Platinum Visa, $15,000 (5% util, opened 5/2013) | Barclays iTunes Visa $6000 ( 1% util, opened 11/2011) | Best Buy MC $800 (0% util, opened 5/2010 | M&T Bank Checking Overdraft LOC $500 (0% util, opened 1/2007)

Most recent scores (March 26 2014): EQ 701 | EX 751 | TU 705
Message 7 of 9
chewchowlady
Valued Member

Re: Barclay's CLI question

For all of the *many* times I have called to request CLI (all with different banks / stores / backers), no one has ever asked me why I was requested the increase. When you call, they may ask you to verify some info - and then ask you what they can do to help you. All you have to say is I would like to request a credit limit increase on my account. They will say "Ok, I will be very happy to assist you with that". You may or may not have to go through a verification of address / employer / income - but I have never been asked to give reason for the request. 

 

I say go for it! And good luck! Let us know!  Smiley Happy

Seedling:

Discover It 5.5K / OCCU Duck 5K / Sportman's Guide Visa 5K / Walmart Discover 4.2K / Citi AA Amex 3.5K / Chase Freedom 2K / Cap1 Quick Silver 2K / BOA Cash 2K / Amex BCE 1K - Too many store cards to list!

Garden since 11/14/2013 - No need to apply for any new credit until closing on my home! (Summer 2015)
Message 8 of 9
bichonmom
Senior Contributor

Re: Barclay's CLI question

@chewchowlady, I have been asked why I wanted the CLI by some banks/CUs, so I guess it depends.

EQ FICO 750 | TU FICO 761 (Walmart) | EX FAKO 767 | Goal: 800+

Edits, funky spacing and spelling due to my iPad not getting along with the forum editor!

Message 9 of 9
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