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That's pretty crazy. Thanks for the heads up
@Anonymous wrote:1st post in a long time, however I wanted to let everyone know about a recent phone call that occured with my Apple Card.I received a call from some at Goldman Sachs regarding a few fraudulent transactions that were made on my Apple credit card account. The person on the phone knew my name, the town I lived in and most importantly, the last 4 digits of my card. They claimed that someone in New York had made a charge of $2500 with physical card at Target. I live in Florida. They also claimed that another charge for $1500 was made in Atlanta, GA at a Sam's Club.The caller proceeded to ask me personal questions, but because I was a previous fraud victim, I hung up the phone with him and called Goldman Sachs phone number through my Apple wallet.The customer service representative that I spoke to did not seem to understand the gravity of the situation. They explained to me that I had a $0 balance and there were no pending charges of any amount listed on my account. I understand that robocalls happen everyday, however, when someone has so much of my personal information with them, I believe that they had inside information. My reasoning for this is because I do not use the physical card. I always use Apple pay.I created this post to warn others to be on the lookout for this new scam.
Thanks for sharing this VIP info and welcome to myFICO.
Kudos to you for hanging up on the caller and not providing any additional info that would have given him access to your credit.
Thank you very much for the warning!
This is not Apple Card experience, but on other cards where there have been fraudulent charges it has ALWAYS involved the issuer phoning me to check on them, but the charges themselves never showed on the account as pending charges or impacted my available credit. I don't think an ordinary CSR would have been able to see them.
Since I never answer my phone, and only called the CC fraud department in response, I don't actually know what they say when they reach the customer on the live attempt. Obviously when I've called the Fraud department I was the one who had to prove who I was, not the other way around.
Interesting. This is good info for anyone with the Card. I've gotten several really good scam emails from "Apple" lately.
Sorry for the inconvenience for you, though! I hope everything turned out alright?