I got the $75 offer back in April/May... I went to a local AT&T (corporate) retail store and bought a couple of $25 reload cards for my Prepaid plan. I got an email right away thanking me for using the offer.
Then a few days later I got another email saying that it appeared that I had not met the requirements, but I still had time remaining to do so (???). I figured the two purchases on the same day was the problem, so I purchased a physical reload card from the AT&T wireless website; that did the trick. It took a while, but I eventually did see the $75 credit show up.
TL;DR... if possible make your two transactions on different days. 
@UncleB wrote:I got the $75 offer back in April/May... I went to a local AT&T (corporate) retail store and bought a couple of $25 reload cards for my Prepaid plan. I got an email right away thanking me for using the offer.
Then a few days later I got another email saying that it appeared that I had not met the requirements, but I still had time remaining to do so (???). I figured the two purchases on the same day was the problem, so I purchased a physical reload card from the AT&T wireless website; that did the trick. It took a while, but I eventually did see the $75 credit show up.
TL;DR... if possible make your two transactions on different days.
Good point on the different days. Does anybody know if there's a difference between corporate retail stores and "authorized retailer" stores?
@Anonymous wrote:
@UncleB wrote:I got the $75 offer back in April/May... I went to a local AT&T (corporate) retail store and bought a couple of $25 reload cards for my Prepaid plan. I got an email right away thanking me for using the offer.
Then a few days later I got another email saying that it appeared that I had not met the requirements, but I still had time remaining to do so (???). I figured the two purchases on the same day was the problem, so I purchased a physical reload card from the AT&T wireless website; that did the trick. It took a while, but I eventually did see the $75 credit show up.
TL;DR... if possible make your two transactions on different days.
Good point on the different days. Does anybody know if there's a difference between corporate retail stores and "authorized retailer" stores?
If I'm not mistaken 'authorized retailer' locations aren't part of the deal; I used the search tool on the AT&T website to determine which location nearest me was corporate vs. 'authorized'.
@UncleB wrote:
@Anonymous wrote:
@UncleB wrote:I got the $75 offer back in April/May... I went to a local AT&T (corporate) retail store and bought a couple of $25 reload cards for my Prepaid plan. I got an email right away thanking me for using the offer.
Then a few days later I got another email saying that it appeared that I had not met the requirements, but I still had time remaining to do so (???). I figured the two purchases on the same day was the problem, so I purchased a physical reload card from the AT&T wireless website; that did the trick. It took a while, but I eventually did see the $75 credit show up.
TL;DR... if possible make your two transactions on different days.
Good point on the different days. Does anybody know if there's a difference between corporate retail stores and "authorized retailer" stores?
If I'm not mistaken 'authorized retailer' locations aren't part of the deal; I used the search tool on the AT&T website to determine which location nearest me was corporate vs. 'authorized'.
https://www.att.com/maps/store-locator.html
Hmm... none of the corporate stores are near me. You didn't have any issues with buying the AT&T reload card from here? https://www.att.com/shop/wireless/accessories/prepaid.html (I apologize if the link isn't allowed!). It's funny how the lowest card is $25... I have no use for AT&T cards, but I'd still be ahead after buying two.