UPDATE 3: Card finally shows as BofA Cash Rewards Platinum Plus in the android mobile app about 17 days after initial request for Product Change (PC).
UPDATE 2: About 11-13 days after requesing PC to Cash Rewards; I got a letter saying they're going to add the BankAmericards Cash Reards 'program' to my account (same number I support as number is mentioned in line above). Letter says card should arrive in 3-4 weeks. Ah the glorious 21 century fast track processing and printing. Takes 30 days for a plastic card to print and a field or two to update in a database file somewhere 😂
UPDATE: So my secured bankAmericard was called BankAmericard Platinum Plus after graduation. I learned on 2nd call to bofa support is that you shouldn't take one CSR's word for it. First CSR denied having any PC option for this card. 2nd CSR checked and told me yes my account was eligible for PC and they've now created a case for me and quoted 2-4 weeks I should get the PC'ed card. I think I asked for Cash Rewards.
Original message: I was hoping BofA would let me PC it to cash rewards or any other card. Just like citi let me PC to a double cash card but i was told by BofA support pc isn't possible and was something possible about 2 years ago only.
Since this card is unsecured now but not really worth much use, guess i'll put it into the SD.
Id love to use it but hard to see why when my other cards give a 2 to 5% cash back.
The only thing I appreciate is this is my highest CL card right now.
Try the HUCA (Hang Up, Call Again) method. Many BoA CSRs do not know how to process a product change, so perhaps that is the issue?
Call again and get another CSR. I product changed my vanilla Platinum BankAmericard to a Cash Rewards back in March.