BofA REAL Backdoor # ???

[Anonymous]

This is very odd ... in september I was denied a BofA Cash Rewards card and immediately got connected to analysts who did a full recon via phone (still denied).  . I used the # in the Backdoor Threads.  Today I was approved for a BofA Alaska Air card, but a lower limit than I would like by far...AMEX has approved me for $14,000 on 2 cards last week .. I want this card for travel expenses and I use Alaska quite a bit ...

Now when I call these lines I am hold forever and the rep who finally comes on says they can only put in for an increase -- this sounds much more like front line CSRs.  I'm lost as last time they pulled me right up, did a recon and that was that.  Am I missing something ? Does anyone have the line directly to an analyst?  Did BofA change something?  or, is this how they "recon" limits at BofA -- by running a HP 15 mins after the last one?!!

Anyone?  

[ojefferyo]

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@Anonymous wrote:

This is very odd ... in september I was denied a BofA Cash Rewards card and immediately got connected to analysts who did a full recon via phone (still denied).  . I used the # in the Backdoor Threads.  Today I was approved for a BofA Alaska Air card, but a lower limit than I would like by far...AMEX has approved me for $14,000 on 2 cards last week .. I want this card for travel expenses and I use Alaska quite a bit ...

Now when I call these lines I am hold forever and the rep who finally comes on says they can only put in for an increase -- this sounds much more like front line CSRs.  I'm lost as last time they pulled me right up, did a recon and that was that.  Am I missing something ? Does anyone have the line directly to an analyst?  Did BofA change something?  or, is this how they "recon" limits at BofA -- by running a HP 15 mins after the last one?!!

Anyone?  

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What number did you call? I have always been able to get to an analyst using the numbers post on here. 

[Anonymous]

The Senior Analyst line and the Recon #. Makes no sense. They are definitely CSRs

888-221-6282 and the other. Very different experience from September

[Anonymous]

Maybe it is recognizing my number now as a current card holder ? No idea

[willwar14]

Try calling from a dif phone #?

[Anonymous]

I did. They say I need the Aquisitions line

[willwar14]

I feel stupid for asking but what is the "Aquisitions line"?

[FinStar]

IIRC, BOA tends to change their direct lines to UW/analysts on a frequent basis.  I've never had an issue getting to someone directly but I was provided with a direct extension (just in case) since I don't have to contact them that often.  That being said, you can try those numbers and see if you can request for an analyst to re-review the request again or see if you can be transferred to one. 

[baller4life]

(866) 811-4108