Bread Amex Cash Back .19c Instead of $19!

yzerman · ‎03-09-2023

This sounded like a solid 2% CB card so I applied and was approved. It allows you to deposit your CB into your personal checking or savings account. Sounded great. My first attempt ended up with a deposit of 19 cents instead of 19 dollars! I called and spoke to a CSR a few minutes ago and was told this is a known problem and should be corrected by the next statement or two and if not to call back in. This is unacceptable! I told the CSR I will not be using the card again until this issue is corrected. Anyone else having this issue??

Yasselife · ‎03-09-2023

@yzerman

I am sure if you send less than the minimum payment they won't take that kindly.
thank you for sharing so others are aware. I myself was interested in the card and this will put it at the back of my list. I feel you for not wanting to use the card until it gets resolved.

yzerman · ‎04-19-2023

@Yasselife wrote:
@yzerman
I am sure if you send less than the minimum payment they won't take that kindly.
thank you for sharing so others are aware. I myself was interested in the card and this will put it at the back of my list. I feel you for not wanting to use the card until it gets resolved.

I just received an apology email from Bread Cashback. It took a while but not only did they correct my initial CB amount to reflect the $19 it should have been but they also gave me an extra $20 to compensate me for my trouble! Apology accepted!