Since this was your first payment on a new card, I wouldn't be surprised if Chase assumed the worst and closed this account.
NSF (as I've personally found out) is a carnal sin in the eyes of even the most forgiving lenders even when you have an established relationship with them. Many cards actually put holds on your first few payments just because this is a common practice amongst fraudsters... especially if you've already claimed the SUB.
do as @Remedios said and pay it down to zero. In fact, if you have a branch near you and can pay your bill in branch, walk the certified funds (or cash) into the branch today. Hope for the best but expect the worst.
Wow no bueno. I never understand this error...if you are working with more than one checking account I would suggest you push payments directly from your account to the creditor in the future. Especially since you paid even before statement cut. I hope it works out for you but I wouldn't hold out hope. Perhaps if you also bank with Chase, or had some prior relationship with Chase that might help.
@Kidcat wrote:Wow no bueno. I never understand this error...if you are working with more than one checking account I would suggest you push payments directly from your account to the creditor in the future. Especially since you paid even before statement cut. I hope it works out for you but I wouldn't hold out hope. Perhaps if you also bank with Chase, or had some prior relationship with Chase that might help.
I've done it once, though thankfully w/ student loans, who didn't seem to care. I'd left an account that I'd emptied before we moved on my list and, tho it wasn't the default, somehow accidentally tried to pay with it many months later. I learned a lesson about clearing out old payment accounts that, luckily, wasn't harsher. Hopefully this works out for you, OP, and I agree with the posters above that the best you can probably do is get payment on the account as quickly as possible and hope for the best.
@Slabenstein wrote:
@Kidcat wrote:Wow no bueno. I never understand this error...if you are working with more than one checking account I would suggest you push payments directly from your account to the creditor in the future. Especially since you paid even before statement cut. I hope it works out for you but I wouldn't hold out hope. Perhaps if you also bank with Chase, or had some prior relationship with Chase that might help.
I've done it once, though thankfully w/ student loans, who didn't seem to care. I'd left an account that I'd emptied before we moved on my list and, tho it wasn't the default, somehow accidentally tried to pay with it many months later. I learned a lesson about clearing out old payment accounts that, luckily, wasn't harsher. Hopefully this works out for you, OP, and I agree with the posters above that the best you can probably do is get payment on the account as quickly as possible and hope for the best.
Good point. I was speaking more to a new account that you are setting up. I get that people change bank accounts and there may be old information on an existing account. But under that circumstance I suspect the old bank info is a closed account. But on a newly set up account if you have multiple accounts that you use, you are likely better off pushing payments, or keeping a healthy balance in each account for these such occasions.