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This is my older credit card, but I wanted to know if I can upgrade or do a product change because it has no rewards on it.
Hi @jperaltaa16 and Welcome to the forums.
Go to your wells Fargo account, click on your card,
Go to the yellow arrow "credit card service center" and click, then look for the option to change cards?
If you do not see options, call Wells Fargo # on the back of your card. Hope this helps!
This is what you should get?
You Should end up at a landing screen like this;
You should be able to. In the past wells did not allow a product change without losing the card history but that changed recently.
One thing I've found very helpful with Wells Fargo (and most banks) is to call, ask to speak to someone about your credit card, and then ask that person all the questions you have. You can always say "I don't understand; please explain that again," as often as necessary. The person you talk with will be on a recorded monitored line and will be happy to answer as many questions as you have. I got away from this habit because there's so much info online, but I've done my best to reestablish the phone call recently. The Wells Fargo bankers (in branches) are usually more knowledgable than the tellers so you might also make an appointment to talk with one of them.
Also, @M_Smart007 's advice is good too.
@M_Smart007 wrote:Hi @jperaltaa16 and Welcome to the forums.
Go to your wells Fargo account, click on your card,
Go to the yellow arrow "credit card service center" and click, then look for the option to change cards?
If you do not see options, call Wells Fargo # on the back of your card. Hope this helps!
This is what you should get?
You Should end up at a landing screen like this;
@M_Smart007 wrote:Hi @jperaltaa16 and Welcome to the forums.
Go to your wells Fargo account, click on your card,
Go to the yellow arrow "credit card service center" and click, then look for the option to change cards?
If you do not see options, call Wells Fargo # on the back of your card. Hope this helps!
This is what you should get?
You Should end up at a landing screen like this;
Thank you so much! I do not see the option to change card but I will for sure call tomorrow about it.
@WasteMgmt wrote:You should be able to. In the past wells did not allow a product change without losing the card history but that changed recently.
Yeah I don't see it on mine so I will call tomorrow.
Thank you will do!
@James3 wrote:One thing I've found very helpful with Wells Fargo (and most banks) is to call, ask to speak to someone about your credit card, and then ask that person all the questions you have. You can always say "I don't understand; please explain that again," as often as necessary. The person you talk with will be on a recorded monitored line and will be happy to answer as many questions as you have. I got away from this habit because there's so much info online, but I've done my best to reestablish the phone call recently. The Wells Fargo bankers (in branches) are usually more knowledgable than the tellers so you might also make an appointment to talk with one of them.
Also, @M_Smart007 's advice is good too.