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Can't make payment on US Bank Cards

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Poppa
Established Contributor

Can't make payment on US Bank Cards

Anyone else having this issue? There was a message saying:

Beginning March 21, 2020, we will have a new validation process when making a paymet using an external payment account.

It said they might have to email instructions and it could take 3 business days to complete.

When I went to manage external account it said I had none. I added mine and it said it would work right away but I continue getting the message that I can't make a payment. Same with my wife's cards.

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 1 of 16
15 REPLIES 15
longtimelurker
Epic Contributor

Re: Can't make payment on US Bank Cards


@Poppa wrote:

Anyone else having this issue? There was a message saying:

Beginning March 21, 2020, we will have a new validation process when making a paymet using an external payment account.

It said they might have to email instructions and it could take 3 business days to complete.

When I went to manage external account it said I had none. I added mine and it said it would work right away but I continue getting the message that I can't make a payment. Same with my wife's cards.


Just tried and got an error.   I will try again tomorrow!

Message 2 of 16
Poppa
Established Contributor

Re: Can't make payment on US Bank Cards

Won't those account holders using auto pay be surprised to find out their payments haven't been posting.

FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 3 of 16
Anonymous
Not applicable

Re: Can't make payment on US Bank Cards

Looks like a rollout of a botched new system. Terrible planning and execution.

 

I'd push a payment from my bank until it gets fixed.

Message 4 of 16
M_Smart007
Legendary Contributor

Re: Can't make payment on US Bank Cards

Just gotta love US Bank at timesSmiley Frustrated

 

I can fund US Bank Checking with immediate transfer from Chase..  and pay Cards from USB Checking.

Message 5 of 16
M_Smart007
Legendary Contributor

Re: Can't make payment on US Bank Cards


@Anonymous wrote:

Looks like a rollout of a botched new system. Terrible planning and execution.

 


Yep, sure is ...

 

Message 6 of 16
blindambition
Senior Contributor

Re: Can't make payment on US Bank Cards


@M_Smart007 wrote:

@Anonymous wrote:

Looks like a rollout of a botched new system. Terrible planning and execution.

 


Yep, sure is ...

 


The notification will grace you in 3 months!!

Message 7 of 16
longtimelurker
Epic Contributor

Re: Can't make payment on US Bank Cards


@Poppa wrote:

Won't those account holders using auto pay be surprised to find out their payments haven't been posting.


Autopay might work!  But who knows

Message 8 of 16
Remedios
Credit Mentor

Re: Can't make payment on US Bank Cards

I just made a payment using external account. No issues. 

Message 9 of 16
Remedios
Credit Mentor

Re: Can't make payment on US Bank Cards

20200324_215603.jpg

 

Message 10 of 16
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