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Canceling Amex Hilton Aspire

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notmyrealname23
Established Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:


My anniversary date was Nov 4th of this year. First year was waived.  Didn't reach the promo offer but I'll downgrade to the no-annual fee Hilton card. Just a matter of when

 


Keeping the card as the no-AF version and never reaching the SUB (ouch) as you've done might be better for future AMEX SUB offers.

First Tech FCU Choice Rewards World MC 35k | AMEX Hilton Aspire 17.5k | Chase Southwest Priority Visa 15.5k | AMEX Marriott Bonvoy Brilliant 18k | Bilt Rewards MC 14k | Capital One Venture X 13k | Fidelity VISA Signature 11.5k | Citi AA Platinum Select 11.9k | Charles Schwab AMEX Platinum NPSL | Amex Platinum (I know) NPSL | Amex Gold NPSL | Citi Premier 8.9k | Chase Freedom Unlimited 9k | SoFi MC World Elite 8k | Capital One SavorOne 7.5k | PayPal Synchrony MC 6.4k | Citi Custom Cash 6.9k | DiscoverIt Cashback 5k | Amazon/Synchrony 5k | Hotels.com 5k | Apple Card 3k | Target 800 | Ch 13 filed 12/13 discharged as paid 1/19
Message 11 of 22
Gmoney144
Regular Contributor

Re: Canceling Amex Hilton Aspire


@notmyrealname23 wrote:

@Gmoney144 wrote:


My anniversary date was Nov 4th of this year. First year was waived.  Didn't reach the promo offer but I'll downgrade to the no-annual fee Hilton card. Just a matter of when

 


Keeping the card as the no-AF version and never reaching the SUB (ouch) as you've done might be better for future AMEX SUB offers.


Yea. I've hit the Sub for the gold of 50k  Just approved for the Platinum offer of 100k. Trying to hit the sub last Nov for the Aspire and CIP proved difficult.  I'll probably downgrade to the non-annual Hilton to avoid the fee. Just don't want to anger the Amex gods 




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Message 12 of 22
SouthJamaica
Mega Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


Total revolving limits 741200 (620700 reporting) FICO 8: EQ 703 TU 704 EX 687

Message 13 of 22
Gmoney144
Regular Contributor

Re: Canceling Amex Hilton Aspire


@SouthJamaica wrote:

@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


I called last week. No dice. The fee hits Dec 8th and today spoke to a CSR about downgrading. She said there shoud be no problem with it.  




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Message 14 of 22
SouthJamaica
Mega Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:

@SouthJamaica wrote:

@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


I called last week. No dice. The fee hits Dec 8th and today spoke to a CSR about downgrading. She said there shoud be no problem with it.  


Did they switch you to a retention offer specialist? If not,  you don't have their real answer.

 

BTW, even though the CSR told you there's no problem about downgrading before 13 months......    I'm really not so sure about that.  There  have been too many people reporting in this forum that they were flagged by Amex for doing that, and it came back to bite them later. As a general rule, when you get advice from a CSR which differs from the advice you have gotten in this forum from experienced credit people... go with the MyFICO'ers' advice. I'm not super knowledgeable about Amex but folks like @K-in-Boston are.

 


Total revolving limits 741200 (620700 reporting) FICO 8: EQ 703 TU 704 EX 687

Message 15 of 22
Anonymous
Not applicable

Re: Canceling Amex Hilton Aspire

Agreed with @SouthJamaica. There may be no problem with it as in the computers will let them do the downgrade/cancellation easily at any time, but like SJ said, "no problem" probably doesn't extend to covering the future consequences.

Message 16 of 22
notmyrealname23
Established Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:

@SouthJamaica wrote:

@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


I called last week. No dice. The fee hits Dec 8th and today spoke to a CSR about downgrading. She said there shoud be no problem with it.  


I'm not exactly surprised that not making Aspire SUB + going after other AMEX cards for SUBs (implying that the Aspire card isn't being regularly used) + new customer considering dropping the card in year 1 = no real retention offer. They're not exactly going to fire you as a customer, but...

I would agree that just downgrading to the no AF Hilton card is easy enough and if you do it soon after the AF hits (but after) you'll be fine. You might be able to fish for upgrade offers to Surpass and Aspire with it. It's also not a terrible card for the occasional tickle as a gas/dining/groceries card (5x, 2.5% if you value Hilton at the price they sell actual Hilton points for when they're on sale). If you want to keep mining AMEX cards, having cards with no spend ever on them is something that may trigger the dreaded popup.

First Tech FCU Choice Rewards World MC 35k | AMEX Hilton Aspire 17.5k | Chase Southwest Priority Visa 15.5k | AMEX Marriott Bonvoy Brilliant 18k | Bilt Rewards MC 14k | Capital One Venture X 13k | Fidelity VISA Signature 11.5k | Citi AA Platinum Select 11.9k | Charles Schwab AMEX Platinum NPSL | Amex Platinum (I know) NPSL | Amex Gold NPSL | Citi Premier 8.9k | Chase Freedom Unlimited 9k | SoFi MC World Elite 8k | Capital One SavorOne 7.5k | PayPal Synchrony MC 6.4k | Citi Custom Cash 6.9k | DiscoverIt Cashback 5k | Amazon/Synchrony 5k | Hotels.com 5k | Apple Card 3k | Target 800 | Ch 13 filed 12/13 discharged as paid 1/19
Message 17 of 22
NRB525
Super Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:

@SouthJamaica wrote:

@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


I called last week. No dice. The fee hits Dec 8th and today spoke to a CSR about downgrading. She said there shoud be no problem with it.  


Congrats on getting both the Gold 50,000 MR and Platinum 100,000 MR SUB amounts. Getting both those seems rather rare.

 

The AF may post on December 8, but as long as you cancel within 30 days of it posting, you get the AF refunded. I would not be in any hurry to cancel or downgrade sooner than I absolutely had to, meaning late December would be my suggestion for when to take action. The $450 may process through a payment cycle, but you'll get it back soon enough. Ramping up spend on the Gold and Platinum in pursuit of those SUB will likely look good by that time.

 

When I cancelled my Delta Reserve card this past January over the phone, the boilerplate disclosure was "it may take a long time". The CSR was understanding of the overlap benefits to the Platinum I had gotten earlier in 2019, and the several high AF cards I continue to have with AMEX. It actually posted the $450 credit for the Reserve closure almost as soon as I hung up the phone, so didn't have a February statement balance at all.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 18 of 22
Gmoney144
Regular Contributor

Re: Canceling Amex Hilton Aspire


@notmyrealname23 wrote:

@Gmoney144 wrote:

@SouthJamaica wrote:

@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


I know this isn't your question, but I just wanted to suggest that you inquire about retention offers. You might find that they will give you a generous retention offer that will take the sting out of the annual fee. 

 

I agree with the advice you've been given that it's best not to cancel with Amex until you've had the card 13 months.

 

I called and inquired about a retention offer on my Hilton Aspire when my second year's annual fee was about to come up, and they made it more attractive for me to stay than to leave.

 

 

 

 


I called last week. No dice. The fee hits Dec 8th and today spoke to a CSR about downgrading. She said there shoud be no problem with it.  


I'm not exactly surprised that not making Aspire SUB + going after other AMEX cards for SUBs (implying that the Aspire card isn't being regularly used) + new customer considering dropping the card in year 1 = no real retention offer. They're not exactly going to fire you as a customer, but...

I would agree that just downgrading to the no AF Hilton card is easy enough and if you do it soon after the AF hits (but after) you'll be fine. You might be able to fish for upgrade offers to Surpass and Aspire with it. It's also not a terrible card for the occasional tickle as a gas/dining/groceries card (5x, 2.5% if you value Hilton at the price they sell actual Hilton points for when they're on sale). If you want to keep mining AMEX cards, having cards with no spend ever on them is something that may trigger the dreaded popup.


I will downgrade and keep it. I'm getting the CS platinum next year and don't want the pop-ups.  




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Message 19 of 22
SouthJamaica
Mega Contributor

Re: Canceling Amex Hilton Aspire


@Gmoney144 wrote:

Will Amex frown upon me canceling my Aspire card before the annual fee post?  CSR from Amex said if I cancel after the fee post I will have to pay it.  I'll be refunded the amount after I cancel it. 


Amex may give you a black mark if you haven't had the card 13 monts.  Much safer to wait until after you pay the annual fee.  They'll refund most of it.


Total revolving limits 741200 (620700 reporting) FICO 8: EQ 703 TU 704 EX 687

Message 20 of 22
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