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@beb86 wrote:I think all this recent news about the CAP 1 executive office may be the new fountain of youth. We should use this new power responsibly and maybe just maybe there might be hope for cap1 after all
I agree, both of my cards have been open over 2 years and i have never been late on a payment. i was on the phone with the lady at the executive office for almost 30 minutes... most of it just chit chat... it's really all about your attitude when you approach them
Did you use your cards on a regular basis? Was the # you used the same as the # that has been floating around? Thanks
i really didn't use them that much, and did carry a balance from time to time...
@nenuco wrote:Did you use your cards on a regular basis? Was the # you used the same as the # that has been floating around? Thanks
I only had my card for 2 weeks when they PCd me, I just used the "Chat Now" function on the online account website, not the exec office.
How long have you had your card, what is your limit, and have you ever been late on it?
If you've had it for a couple years with no love I would call the exec office.
@jsucool76 wrote:
@nenuco wrote:Did you use your cards on a regular basis? Was the # you used the same as the # that has been floating around? Thanks
I only had my card for 2 weeks when they PCd me, I just used the "Chat Now" function on the online account website, not the exec office.
How long have you had your card, what is your limit, and have you ever been late on it?
If you've had it for a couple years with no love I would call the exec office.
Is this for real? I have never heard of a representative of that level being able to do that... more power to you. I have had them for 2 years, but haven't used the card in well over 1 year. I tried the Executive office, but with no avail.
yeha i've never heard of anything like that either.... and have gotten no where with chat or front line customer service
@nenuco wrote:
@jsucool76 wrote:
@nenuco wrote:Did you use your cards on a regular basis? Was the # you used the same as the # that has been floating around? Thanks
I only had my card for 2 weeks when they PCd me, I just used the "Chat Now" function on the online account website, not the exec office.
How long have you had your card, what is your limit, and have you ever been late on it?
If you've had it for a couple years with no love I would call the exec office.
Is this for real? I have never heard of a representative of that level being able to do that... more power to you. I have had them for 2 years, but haven't used the card in well over 1 year. I tried the Executive office, but with no avail.
I applied through a mail pre-approval offer, I think that had everything to do with my starting limit and my PC-ability
They didn't "have the power" to PC me, they just said that there was "an offer on my account to add rewards," which is the opposite of their normal script answer of "You don't have an offer."
Congrats