CapOne is great when folks accept them for who they are and stop hoping and praying that they will someday be another Chase, Amex, or even Citi.
They offer a flat no annual fee 1.5% cash back card (that was industry leading at one point). The Venture which is a 2% cash back card with limited redemption and transfer options that comes with a $95 annual fee. Is it great, nope, but again it is what it is.
They are a pretty automated company and that may not be the best for someone looking for a more individualized banking institution.
They extend credit to questionable profiles as well as decline decent profiles...just like any other lender (think Delta Gold with Amex on one hand and any BoA product on the other).
They slash limits just like any other lender when their algorithm no one longer agrees with your profile. Other lenders request tax transcripts and some lenders ask for bank statements or check studs.
Point is, every lender has their ups and down. It’s only emphasized when someone who feels slighted creates a thread about it.
Around here you will find lots of people who has had amazing experiences with a lender and the same amount of folks will have a story about how crappy that same lender is.
Acceptance is the key to peace and harmony in this hobby. To expect otherwise is just setting yourself up for disappointment.
Expecting CapOne to be Amex or Chase by way of products or service is like me expecting my Charger Hellcat to be a Porsche Panamera.
