The subject line says it all. There's been a message at the top of the page for some time:
Attention Customers, certain online account features are temporarily unavailable. To learn more, see what's coming.
But tonight, "certain account features" includes online payments. Happily this is a keep-util-down payment, not an "omg it's due TODAY" payment for us.
Still, a heads up for anyone counting on being able to make a web payment. Not tonight, dears - Cap1 has a headache.
@Anonymous wrote:Very typical for creditors to do online maintenance of their sites during the weekend morning hours. Nothing unusual
True enough, but it's now mid-Monday morning on the East coast and the message remains,
| Functionality Unavailable |
This feature is temporarily unavailable at this time. We are in the process of updating your online account with new features that will make banking online even easier.We apologize for any inconvenience. |
Nothing about their messaging indicated or indicates "down for maintenance". That said, their messaging around this whole upgrade process has been a muddled mess.
I was just in my account there a couple of hours ago.
Now, when I tried to sign in again, I got this:
Clicking the sign in button takes me to a blank page.
Clicking the signup link gives me:
| Functionality Unavailable |
This feature is temporarily unavailable at this time. We are in the process of updating your online account with new features that will make banking online even easier.We apologize for any inconvenience. |
