Capital One Executive Office

[maiden_girl]

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@aplast wrote:

good news on my end... I called the executive office yesterday and spoke with a nice lady who seemed happy to take my request. I just mentioned to her that I needed more than 750 dollars in order for me to use them more... Well she called me back today and let me know that they had gone ahead and increased my CL from 750 to 3000. This card started at 500 and with the credit steps went up to 750. I am pumped about the increase, and couldnt have done it without reading this thread!

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So did she do a HP? I am considering calling the number b/c I've been stuck at the same low limit for 2 years.

[gettnthere]

@jsucool

No kidding, right? Every time i call them, no matter which office, all the reps have different answers. There is absolutely no consistency when it comes to Cap1. Im gonna wait to call back after i hear back from LS , to see what his results were, as my reports are frozen solid as well.

[aplast]

I asked the lady before she put in my request. She reassured me that it was a soft pull I waited about 24 hours for my response.

[maiden_girl]

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@aplast wrote:

I asked the lady before she put in my request. She reassured me that it was a soft pull I waited about 24 hours for my response.

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Awesome! If its a soft pull, I may call after all!

[texasman07]

Darn! Called to see if my account had been reviewed yet from last week.  Unfortuneately they still have not gotten to it.  :-(  He stated maybe later this week but he would give me a call.  Im on pins and needles.

[CS800]

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@texasman07 wrote:

Darn! Called to see if my account had been reviewed yet from last week.  Unfortuneately they still have not gotten to it.  :-(  He stated maybe later this week but he would give me a call.  Im on pins and needles.

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+ 1 same situation here

Been over two weeks for me and I'm told to wait.

[pkhuu78]

I waited 3 weeks..Well, at least they are really looking at it and not just brushing you off like previously..

[maiden_girl]

So I called the number and I got grilled by the representative on how I got the number...LOL...I felt like a kid with my hand in the cookie jar! OMG! But she did say it would be a soft pull into my credit report and asked me what was the highest limit I would accept and what was the lowest limit I would accept. She said she would get back to me soon.

[CS800]

I'm gearing myself for their standard answer.

After careful consideration of your account, we regret that your account is not currently eligible for an upgrade. We do account review periodically to evaluate your account. We value your business and we look forward to serving you. Now get off our back and stop harrassing us

[maiden_girl]

She grilled me for a good 5 minutes! I got scared I almost hung up! LMAO!!! I'm not expecting much out of the call but to say that I tried is all that I need.