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Capital One Secured

Established Contributor

Capital One Secured

So just as an update to anyone curious about Capital One's secured cards. I just spoke to a (surpirsingly) informative rep from their backdoor number, he clarified a few things.

- Capital One secured cards don't unsecure. He's never seen a card secure and said they've been told that anyone who'd have good enough history to unsecure should just apply for a new unsecured card from them and close their secured account. Unsecured CLIs are possible, but the card itself, according to their department's guidelines, will never unsecure regardless of account history or age.

- You should pay your whole balance off before closing the card, that way when you close it they report it to all 3 CRAs as balance paid in full.

 

- It takes 2 billing cycles to get your security deposit back. So once you close your card, you should get you refund check back within 60 days.

 

 

He said the secured cards are for anyone whose credit history isn't good enough to be approved for an unsecured card on their own, and it's just there to help you rebuild credit history. Which shouldn't really be news to anyone. But he said the cards aren't ever meant to unsecure, they just want you to close the account once your credit is good enough to get an unsecured card.

EQ 679 FICO (02/24/2012)
TU 721 FICO (03/10/2012)
EX 703 FICO (05/05/2012)

Cards: NFCU cashRewards $14k, NFCU Platinum $14k, USAA Amex $7k, Amazon Visa $3k, Chase Freedom $2.5k, Amex Zync NPSL, Discover More $1k, Amazon Store $1.3k, Walmart Store $700
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2 REPLIES 2
Valued Contributor

Re: Capital One Secured

In my recent experience, I got my deposit back within 1.5 weeks of closing the card. Maybe because of the small amount, who knows. Kind of surprised I got it back so quickly.

Message 2 of 3
Established Contributor

Re: Capital One Secured

1.5 weeks sounds a lot better than 2 months! I'm sure he just had to quote the maximum on that.

But basically the rep agreed, with me already having an unsecured card from them and the secured card not ever graduating and not being able to get a CLI above the $3k, it doesn't really serve much of a purpose to keep it open.  And since they seem to have an unofficial 2 cards per customer policy, I can't even try to apply for one of the better cards until I close it anyway.

EQ 679 FICO (02/24/2012)
TU 721 FICO (03/10/2012)
EX 703 FICO (05/05/2012)

Cards: NFCU cashRewards $14k, NFCU Platinum $14k, USAA Amex $7k, Amazon Visa $3k, Chase Freedom $2.5k, Amex Zync NPSL, Discover More $1k, Amazon Store $1.3k, Walmart Store $700
Message 3 of 3
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