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Capital One Walmart Card Showing as Closed since Changover

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Adkins
Legendary Contributor

Capital One Walmart Card Showing as Closed since Changover

So, after pulling a new 3B report this morning, I noticed my Capital One Walmart card is showing as closed across all three CRAs (it's not!). CK has the account as open on EQ and TU, and EX has the account as open, but it is NOT the the same listing as the other CRAs. I looked back at my January report and it showed as closed then and I just missed it. After getting off the phone with Capital One, it sounds like it is a known issue. Has anyone else noticed this on their offical FICO reports? 


Last HP 08-07-2023



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2 REPLIES 2
Remedios
Credit Mentor

Re: Capital One Walmart Card Showing as Closed since Changover

That's been happening to some ever since Cap One took over the Walmart accounts and started reporting. 

Some have had card show as opened, then closed, then opened etc 

Like you said, Capital One is aware and seeing that reports of this have mostly stopped, it appears they are actively working on correcting reporting errors. 

Message 2 of 3
Adkins
Legendary Contributor

Re: Capital One Walmart Card Showing as Closed since Changover


@Remedios wrote:

That's been happening to some ever since Cap One took over the Walmart accounts and started reporting. 

Some have had card show as opened, then closed, then opened etc 

Like you said, Capital One is aware and seeing that reports of this have mostly stopped, it appears they are actively working on correcting reporting errors. 


Interesting, thanks! 


Last HP 08-07-2023



Message 3 of 3
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