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I havent gotten a CLI on mine either and I've had it a year now. It tells me to call for my reason? So weird. I havent had time to call. I havent closed it because I plan to combine my platinum and my QS for a higher CL.
Have you checked for PC to no AF?
You may be bucketed.
Any prequals for new cards?
DON'T WORK FOR CREDIT CARDS ... MAKE CREDIT CARDS WORK FOR YOU!
I say close those starter cards as soon as you qualify for good ones. Don’t worry about AAoA. Good luck!