Chase Ritz Visa just won't come!

[ddemari]

I applied for this card right before the end of the year, did not get an instant approval but about 4 days later noticed the card under my other chase accounts online.

After waiting a few days, I sent a secure message and asked what's up? and if they could rush deliver the card to me. Sure, no problem 1 to 2 business days. 

Well after waiting days, I sent them another secure message today. Which they responded with, since you have not received your card we are closing your card and issuing you a new one. You should get the card in 1 to 2 days. Ok great, I bet when I get home today the old card will be there and then it will be a waiting game for the new card to arrive with my luck haha. 

[jsucool76]

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@ddemari wrote:

I applied for this card right before the end of the year, did not get an instant approval but about 4 days later noticed the card under my other chase accounts online.

After waiting a few days, I sent a secure message and asked what's up? and if they could rush deliver the card to me. Sure, no problem 1 to 2 business days. 

Well after waiting days, I sent them another secure message today. Which they responded with, since you have not received your card we are closing your card and issuing you a new one. You should get the card in 1 to 2 days. Ok great, I bet when I get home today the old card will be there and then it will be a waiting game for the new card to arrive with my luck haha. 

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Dont send a SM. 

Call JPM Priority Services, you'll immediately be connected to a rep, and just ask for the shipping status of your card. Also, create a UPS My Choice account, and you'll be given a notification, and tracking # for your card. They ship them UPS Next Day Air Saver. 

I've also heard a rumor that they ran out of metal for the cards, but who knows. 

JPM Priority Services: 1-866-576-7575

[ddemari]

Thanks for reply! I should have done that instead of message this morning. Should i call them up and ask even though they measaged me earlier today?

[red259]

I am waiting on my Chase hyatt card still. Was approved on 1/5. They told me it would take 3-5 business days to arrive when I sent an SM and they claim it was shipped out on 1/9. Sadly it did not arrive today and I am desperately in need of the card, because I am holding off on paying invoices so I can use them to make the min spend. No idea when I will get my frickin arrival+ card. 

[kdm31091]

Seems Chase is slow with mailing cards lately. There was another thread on this recently.

[jsucool76]

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@ddemari wrote:
Thanks for reply! I should have done that instead of message this morning. Should i call them up and ask even though they measaged me earlier today?

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I called them like every 6 hours when i was waiting for my card. lol. 

[CreditCuriosity]

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@ddemari wrote:
Thanks for reply! I should have done that instead of message this morning. Should i call them up and ask even though they measaged me earlier today?

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yes call that #, that is what it is there for... they will treat you like a king, very nice people

[ddemari]

What did u ask them? Like where is the card....NOW? Haha

[ddemari]

Hahaha i love a credit card line that treats u like a king! Im going to call when i get off the subway and am home in 15 minutes.

[ddemari]

Jsucool
Thanks for the #! I called and didnt even have to tell the rep why i was calling! She verified the card shipped at 2 pm today and will be here tomorrow!