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Chase auto PC'ing Freedom OG to Unlimited

Yasselife
Frequent Contributor

Re: Chase PC'd Freedom Flex to Unlimited without my approval

@djb1986 
did you verify on Chase app? I'm not sure if you're only talking about samsum app. 
I am sure your account is good.



Message 11 of 58
djb1986
Member

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@NRB525 wrote:

Getting some popcorn...

Not sure how they auto-change a MC to a VISA.  

OP when did you apply for, get the CFF? Was any sort of PC involved, or a completely new card app with SUB?


It's never been a mastercard. I've always had a visa.

Message 12 of 58
FinStar
Moderator

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@djb1986 wrote:

@NRB525 wrote:

Getting some popcorn...

Not sure how they auto-change a MC to a VISA.  

OP when did you apply for, get the CFF? Was any sort of PC involved, or a completely new card app with SUB?


It's never been a mastercard. I've always had a visa.


@djb1986 -- I believe there is some confusion here. The Freedom FLEX is (and has always been since it was launched last year) a World Elite MC. It has never been a Visa.

 

The Freedom (just the plain version) and Freedom Unlimited are both issued as Visa. There are currently 3 Freedom versions, although applications for the plain Freedom are no longer available.  It's been reported in the past that some Freedom cardholders were switched automatically to the Freedom Unlimited version, which doesn't require much authorization if Chase is slowly moving some cardholders to the newer product.  

This similar experience was shared by Slate accountholders who were switched to Freedom Unlimited (same Visa network) as Chase was phasing out the Slate CC.

 

So, you may want to update your op and the thread title to avoid further confusion for the community.

Message 13 of 58
NRB525
Super Contributor

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@djb1986 wrote:

@NRB525 wrote:

Getting some popcorn...

Not sure how they auto-change a MC to a VISA.  

OP when did you apply for, get the CFF? Was any sort of PC involved, or a completely new card app with SUB?


It's never been a mastercard. I've always had a visa.


Ok, and still my question: When did you get this Freedom card?

High Bal Jan 2009 $116k on $146k limits 80% Util.
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Message 14 of 58
FinStar
Moderator

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@NRB525 wrote:

@djb1986 wrote:

@NRB525 wrote:

Getting some popcorn...

Not sure how they auto-change a MC to a VISA.  

OP when did you apply for, get the CFF? Was any sort of PC involved, or a completely new card app with SUB?


It's never been a mastercard. I've always had a visa.


Ok, and still my question: When did you get this Freedom card?


Perhaps that is all. For now.  

 

Until OP returns and provides additional details.

Message 15 of 58
djb1986
Member

Re: Chase PC'd Freedom Flex to Unlimited without my approval

Ok, it seems this was their one of the final steps in phasing out the original Freedom card.

Message 16 of 58
simplynoir
Community Leader
Super Contributor

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@djb1986 wrote:

Ok, it seems this was their one of the final steps in phasing out the original Freedom card.


If that's the case this should be interesting. Wife has all three flavors of the Freedom already so I'll keep an eye out for that. I am wondering why Chase didn't just PC the Freedom to the Flex since that card is the refresh already if they are indeed phasing out the OG Freedom

Message 17 of 58
djb1986
Member

Re: Chase PC'd Freedom Flex to Unlimited without my approval

That's why I thought they switched it to the Flex...

 


@simplynoir wrote:

@djb1986 wrote:

Ok, it seems this was their one of the final steps in phasing out the original Freedom card.


If that's the case this should be interesting. Wife has all three flavors of the Freedom already so I'll keep an eye out for that. I am wondering why Chase didn't just PC the Freedom to the Flex since that card is the refresh already if they are indeed phasing out the OG Freedom


 

Message 18 of 58
simplynoir
Community Leader
Super Contributor

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@djb1986 wrote:

That's why I thought they switched it to the Flex...

 


@simplynoir wrote:

@djb1986 wrote:

Ok, it seems this was their one of the final steps in phasing out the original Freedom card.


If that's the case this should be interesting. Wife has all three flavors of the Freedom already so I'll keep an eye out for that. I am wondering why Chase didn't just PC the Freedom to the Flex since that card is the refresh already if they are indeed phasing out the OG Freedom


 


Have you received any communication like a secure message, letter, etc about this change or did you have to contact customer service to get your answers? Really surprised by Chase doing this honestly. You would figure they would like to keep customers on the original Freedom card since it has use only for the quarterly categories with no other purchase multipliers 🤷

Message 19 of 58
calyx
Super Contributor

Re: Chase PC'd Freedom Flex to Unlimited without my approval


@simplynoir wrote:

@djb1986 wrote:

Ok, it seems this was their one of the final steps in phasing out the original Freedom card.


If that's the case this should be interesting. Wife has all three flavors of the Freedom already so I'll keep an eye out for that. I am wondering why Chase didn't just PC the Freedom to the Flex since that card is the refresh already if they are indeed phasing out the OG Freedom


I would wonder the same.
I only have the OG Freedom, and I keep getting green stars for the Unlimited.  I would want the Flex if I had to switch, so I'll be watching as well.   If it came down to a forced PC, I'd prefer the Flex (I'd rather it with an SUB, but I'd take it without one, rather than sockdrawer a Chase card).

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Message 20 of 58
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