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Citi Forward -> TY Preferred

Regular Contributor

Re: Citi Forward -> TY Preferred

Been a customer for about 7 years. You're right, I've spoken to a lot of overseas people that could care less about helping. But I've always had excellent service from managers. 


Goals: FICO of 800+
Garden Club Member: 12/2017 to infinity and beyond
As of 04/2018: EX09 787 | EX08 767 | TU08 766 | EQBank08 764
Message 21 of 45
Established Contributor

Re: Citi Forward -> TY Preferred

Here's a thread on my story, in which I successfully converted from the Forward product to the Double Cash, clutching victory from the seemingly certain jaws of defeat:

 

http://ficoforums.myfico.com/t5/Credit-Cards/Citi-TYP-gt-DC-SUCCESS/td-p/5135707

2019 Goal: 800+ across the board (my sole 30-day late drops in Q1 2019)
2018 Goals: garden, 750+ across the board, garden, put away 3 months' savings, garden



Experian is the canary in my coal mine.

EQ7637 INQ (4 CC, 2 mort, 1 auto)
EX7388 INQ (4 CC, 2 HELoan, 2 mort)
TU8056 INQ (4 CC, 2 mort)
6/24 < 5% AAoA TBD | AoYA 0m | AoOA 19y 2m
Take the myFICO Fitness Challenge [ Last INQ 11-May-2018 ]
Gardening 'til Q1 2019
Message 22 of 45
Established Member

Re: Citi Forward -> TY Preferred

Successfully got my typ converted to a DC before they sent the typ in the mail! Had an overseas rep on the phone, but there wasn't any hassle.

Citi DC
BofA BBR
Barclays Uber
Message 23 of 45
Valued Contributor

Re: Citi Forward -> TY Preferred


omtjokes wrote:

Successfully got my typ converted to a DC before they sent the typ in the mail! Had an overseas rep on the phone, but there wasn't any hassle.


Did they transfer you to a manager in the states before finalizing the PC? 

USAA Limitless
NavyFed AMEX
AMEX Blue Business Preferred
AMEX Delta Gold
Citi ThankYou Premier
Citi AT&T Access
DiscoverIT 5%
AMEX Everyday
BOA Cash Rewards
Message 24 of 45
Established Member

Re: Citi Forward -> TY Preferred

Nope, I didn't get transferred at all. It was pretty straightforward. They had to read the changes in the reward structure of the card, and you say "yes" to continue on, but that was pretty much it.

Citi DC
BofA BBR
Barclays Uber
Message 25 of 45
Valued Contributor

Re: Citi Forward -> TY Preferred


omtjokes wrote:

Nope, I didn't get transferred at all. It was pretty straightforward. They had to read the changes in the reward structure of the card, and you say "yes" to continue on, but that was pretty much it.


Interesting. I wonder if there's a way to get around the one year minimum rule. 

 

My test: If I call at 2:30 am EST and get a non-business hours (foreign) rep, I wonder if they're ignorant enough to push the PC through when there aren't any U.S managers working. 

USAA Limitless
NavyFed AMEX
AMEX Blue Business Preferred
AMEX Delta Gold
Citi ThankYou Premier
Citi AT&T Access
DiscoverIT 5%
AMEX Everyday
BOA Cash Rewards
Message 26 of 45
Frequent Contributor

Re: Citi Forward -> TY Preferred

My credit report got updated and now it reflects the new card number. The BIN was 412800 last month but now it's been changed to 542418. All account histories (date opened, payment history, etc.) are preserved, and there is no closed account reporting, so just the same account with a different account number. From the account type it appears to be a regular MasterCard, not a World MasterCard with no preset spending limit.

citiforward.png

Message 27 of 45
Established Member

Re: Citi Forward -> TY Preferred

Got my DC card in the mail and turns out it was a World Elite. Probably doesn't make much of a difference to me, but I figured it's nice to know.

Citi DC
BofA BBR
Barclays Uber
Message 28 of 45
Established Contributor

Re: Citi Forward -> TY Preferred


omtjokes wrote:

Got my DC card in the mail and turns out it was a World Elite. Probably doesn't make much of a difference to me, but I figured it's nice to know.


Then it's time to update your signature. Smiley Wink

2019 Goal: 800+ across the board (my sole 30-day late drops in Q1 2019)
2018 Goals: garden, 750+ across the board, garden, put away 3 months' savings, garden



Experian is the canary in my coal mine.

EQ7637 INQ (4 CC, 2 mort, 1 auto)
EX7388 INQ (4 CC, 2 HELoan, 2 mort)
TU8056 INQ (4 CC, 2 mort)
6/24 < 5% AAoA TBD | AoYA 0m | AoOA 19y 2m
Take the myFICO Fitness Challenge [ Last INQ 11-May-2018 ]
Gardening 'til Q1 2019
Message 29 of 45
Frequent Contributor

Re: Citi Forward -> TY Preferred

Received my ThankYou Preferred card and it's a World MasterCard despite being reported as "CREDIT CARD" instead of "FLEXIBLE SPENDING CREDIT CARD" right now.citi-ty-preferred.jpg

Message 30 of 45