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Citi Forward no more 5ty points?

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nickn86
Contributor

Re: Citi Forward no more 5ty points?

Again, I can confirm that it's always said this.  I know this because when I applied I wanted to make sure I didn't get the wrong Forward card.  I searched on their site about the rewards program and found the exact language in the OP.  I called up and was told I'll be getting 5x points anyway.  Don't worry about this.

Chase Sapphire Preferred - 5.6k (3/13) | Amex Premier Rewards Gold - NPSL (1/13) | Chase United MileagePlus Explorer Visa Signature - 9k (1/13) | Amex Delta Gold - 6k (9/12) | Citi Forward Visa - 10k (10/12) | Discover It - 2k (2/12) | Chase +1 Visa - $300 (2/11)
Message 11 of 29
amac373
Established Member

Re: Citi Forward no more 5ty points?

Please don't scare me like that OP. I better still be getting my 5X points at restaurants. That's the only use I have for this card.

 

 

Message 12 of 29
CredittotheMax
Frequent Contributor

Re: Citi Forward no more 5ty points?

I got approved for the student forward in December and apparently I dont have the 5 ty points promotion. I called them like fifty times until I got someone who can understand english. They sent out a letter wanting me to prove this promotion. I faxed in the application few days ago, and today I recieved a email that they add a much of points back on the next statment. Im gonna check if they updated my promotions.

$5k$4.5k$2.8k$8k$500
FICO = EQ: 786 (1/15) TU:774 (2/15) EX: 767 (2/15)
Message 13 of 29
charleeislegend
Regular Contributor

Re: Citi Forward no more 5ty points?


@CredittotheMax wrote:

I got approved for the student forward in December and apparently I dont have the 5 ty points promotion. I called them like fifty times until I got someone who can understand english. They sent out a letter wanting me to prove this promotion. I faxed in the application few days ago, and today I recieved a email that they add a much of points back on the next statment. Im gonna check if they updated my promotions.


im wondering, for the people that are getting their 5 ty points, does it say your enrolled on the benefits builder?

Credit Karma (TU) : 810 Discover FICO (TU): 805 Credit Sesame (EX): 805 myFICO (EQ) - 791
Amex Simplycash Business - $15000 Citi Costco - $12000 Citi Double Cash - $10000 Discover IT - $12000 Chase Sapphire Reserve - $32000
Message 14 of 29
CredittotheMax
Frequent Contributor

Re: Citi Forward no more 5ty points?


@charleeislegend wrote:

@CredittotheMax wrote:

I got approved for the student forward in December and apparently I dont have the 5 ty points promotion. I called them like fifty times until I got someone who can understand english. They sent out a letter wanting me to prove this promotion. I faxed in the application few days ago, and today I recieved a email that they add a much of points back on the next statment. Im gonna check if they updated my promotions.


im wondering, for the people that are getting their 5 ty points, does it say your enrolled on the benefits builder?


I am enrolled in benefits builder. Also, I just recieved a mail couple days ago saying I will be getting the 5 ty points and I called in to confirm. They apparently forgot to put that on my account.

$5k$4.5k$2.8k$8k$500
FICO = EQ: 786 (1/15) TU:774 (2/15) EX: 767 (2/15)
Message 15 of 29
charleeislegend
Regular Contributor

Re: Citi Forward no more 5ty points?


@CredittotheMax wrote:

@charleeislegend wrote:

@CredittotheMax wrote:

I got approved for the student forward in December and apparently I dont have the 5 ty points promotion. I called them like fifty times until I got someone who can understand english. They sent out a letter wanting me to prove this promotion. I faxed in the application few days ago, and today I recieved a email that they add a much of points back on the next statment. Im gonna check if they updated my promotions.


im wondering, for the people that are getting their 5 ty points, does it say your enrolled on the benefits builder?


I am enrolled in benefits builder. Also, I just recieved a mail couple days ago saying I will be getting the 5 ty points and I called in to confirm. They apparently forgot to put that on my account.


grrr, yeh i dont think im getting 5 points cuz i dont see it in my benefits builder. im going to call in tomorrow and let them know. thanks for the heads up!

Credit Karma (TU) : 810 Discover FICO (TU): 805 Credit Sesame (EX): 805 myFICO (EQ) - 791
Amex Simplycash Business - $15000 Citi Costco - $12000 Citi Double Cash - $10000 Discover IT - $12000 Chase Sapphire Reserve - $32000
Message 16 of 29
distantarray
Established Contributor

Re: Citi Forward no more 5ty points?

these is two different Citi Forward cards, one with 5x and one with 1x and 2x for different categories, if you received a higher bonus not many people read the fine print before applying for the card.

 

 


total credit limits $108,400 Credit scores Ex 728 EQ 738 TU 758
Message 17 of 29
CredittotheMax
Frequent Contributor

Re: Citi Forward no more 5ty points?


@distantarray wrote:

these is two different Citi Forward cards, one with 5x and one with 1x and 2x for different categories, if you received a higher bonus not many people read the fine print before applying for the card.

 

 


I applied for the citi forward student version, which only have one version if i'm not mistaken. I wasn't geting either the 5x or 2x points. Also, it is not listed on the benefits builder, so you have to ask your CS what benefits you have on the card.

$5k$4.5k$2.8k$8k$500
FICO = EQ: 786 (1/15) TU:774 (2/15) EX: 767 (2/15)
Message 18 of 29
charleeislegend
Regular Contributor

Re: Citi Forward no more 5ty points?

I just gave citi a call, they transferred me to an account specialist, he said he just recently dealt with the same problem a couple weeks ago with another client (guessing its u credittothemax!) he just verified some information and then said the promotion should be up in a couple of days! if not i can give them a call on thursday. overall they were quick and very courteous, with all the bad rap citi is getting, it is not true for me so far!

 

edit: oh yeh i also forgot to add, they gave me a special promotion of 3000 bonus points for 300 dollars spent within 3 months for all the trouble i went through Smiley Happy

Credit Karma (TU) : 810 Discover FICO (TU): 805 Credit Sesame (EX): 805 myFICO (EQ) - 791
Amex Simplycash Business - $15000 Citi Costco - $12000 Citi Double Cash - $10000 Discover IT - $12000 Chase Sapphire Reserve - $32000
Message 19 of 29
jla84
Regular Contributor

Re: Citi Forward no more 5ty points?

I just checked my "benefits builder" and I only have the "at least 1 TY point" line. Does this mean I'm not getting my 5 TY points on Amazon, etc? I can't make sense of the points on my statement. 


Starting Score (07/2011): EQ 706 TU 709
Current Score (6/2013): EQ 740 TU 732 EX 740
Goal Score: 750+ on all 3


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Message 20 of 29
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