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@K-in-Boston wrote:
@jl4 wrote:I tried to do it through chat (Diamond Preferred => Prestige) and I was told I had to call in.
I think I'm making that same request next month. So this is either a YMMV situation, or maybe since she was getting constant weekly postcards from Citi to get her to switch, there was already an offer our chat agent could see?
It is possible to request a PC to Prestige via the Citi app, but your mobile device must be equipped with a Bluetooth-linked breathalyzer.
@wasCB14 no problem, then. Already have a court-ordered one that I have to use before my car will start!
@Anonymous wrote:
@K-in-Boston wrote:Yes, it is.
I never knew that... I always get prompted to call in.
This has been my experience as well. Chat always tell me to call in.
@wasCB14 wrote:
@K-in-Boston wrote:
@jl4 wrote:I tried to do it through chat (Diamond Preferred => Prestige) and I was told I had to call in.
I think I'm making that same request next month. So this is either a YMMV situation, or maybe since she was getting constant weekly postcards from Citi to get her to switch, there was already an offer our chat agent could see?
It is possible to request a PC to Prestige via the Citi app, but your mobile device must be equipped with a Bluetooth-linked breathalyzer.
To check your sanity?
@K-in-Boston wrote:@wasCB14 no problem, then. Already have a court-ordered one that I have to use before my car will start!
@Loquat wrote:
@Anonymous wrote:
@K-in-Boston wrote:Yes, it is.
I never knew that... I always get prompted to call in.
This has been my experience as well. Chat always tell me to call in.
They always tell me to call in as well so when I got a survey about my last experience, I wrote that it was useless because I end up having to call in anyway.
I tried to pc by chat.
Was told I have to call in.