Citi/Sears product change

[Anonymous]

Has anyone sucessfully done a product change from a Sears card to another citi product?  My dad has a Sears Gold MC (issued by citi) and doesn't really use it much.  It would be more useful as just a regular citi card (that earns thankyou points) but the lady on the phone didn't really understand what I meant by "product change" and thought we'd need to reapply for a new citi card.

Any ideas?

[Creditaddict]

I know I could not upgrade a Sears Store card to a Sears Mastercard... they said it's a new application.

[MojaveMoon]

I've been trying for years without success to do this. You also cannot allocate some of your Sears Mastercard credit limit to another Citi credit card.

Now, there had been a situation reported on other sites where a few people had had their card converted to a Citi card -- but it wasn't a true Citi card in that you couldn't convert that faux-Citi card to any other type of true Citi card and also in that customer support for that faux-Citi card was still handled by the customer support for the Sears Mastercard.