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I want to switch my Citi card from from Platinum to the Hilton Honors card but I want to make sure it is not going to ding my reports. The rep said she didn't know but that a new account number is issued when a product change happens. Should I assume that means it will show as a new account on my report thus lowering my AAoA? Any help would be appreciated.
@Anonymous wrote:I want to switch my Citi card from from Platinum to the Hilton Honors card but I want to make sure it is not going to ding my reports. The rep said she didn't know but that a new account number is issued when a product change happens. Should I assume that means it will show as a new account on my report thus lowering my AAoA? Any help would be appreciated.
I have a card converting in the next few weeks and would love to get an answer to your question. Unfortunately the Citi CSRs (even supervisors) seem clueless as to whether it will report as a new trade line retaining history, or whehter the account number will be updated on the existing tradeline already listed on the reports.
It shouldn't be new account, you should be able to retain the same card number and account number. I recently PC'd my platinum select to Dividend and was able to retain everything. It seems u had a lousy CSR, try calling them again a knowledgable CSR should be able to assist u properly
@sgs10 wrote:It shouldn't be new account, you should be able to retain the same card number and account number. I recently PC'd my platinum select to Dividend and was able to retain everything. It seems u had a lousy CSR, try calling them again a knowledgable CSR should be able to assist u properly
Where you able to PC from Platinum Select to Dividend pretty easily? As of now the Plat Select is pretty useless to me except for utilization and age.
Has anyone here able to PC their Citi cards into AT&T Universal Savings? Thinking of PC my Forward into AT&T Universal Savings, then apped for an Amazon Chase.
if you have a card with citi cash, what happens to it when you PC to a different card?
@sgs10 wrote:It shouldn't be new account, you should be able to retain the same card number and account number. I recently PC'd my platinum select to Dividend and was able to retain everything. It seems u had a lousy CSR, try calling them again a knowledgable CSR should be able to assist u properly
I believe it will be a new account any time you move from one co-branded CC to another co-branded CC with an issuer other than Amex (and with Amex, you can only PC certain products to certain products).
I PCed from Citi Mastercard American Airlines Advantage to Citi Thank You Preferred and I retained all my history, etc. I did this back in January/February. It was fine.