cancel
Showing results for 
Search instead for 
Did you mean: 

Citibank...why must you do this? :(

Estimate your FICO® Score range for free

FICO® Score Estimator

Auto Loans for ANY Credit Situation. Immediate Response.
Advertiser disclosure
Valued Member

Re: Citibank...why must you do this? :(

Nope postpaid, but it is a dealer account from my work.


Message 11 of 14
Valued Contributor

Re: Citibank...why must you do this? :(


@jimmy2000 wrote:

Nope postpaid, but it is a dealer account from my work.


Ah so it is billed, but not to your name. That might be the issue.

Message 12 of 14
Valued Member

Re: Citibank...why must you do this? :(

The phone number is billed to my name but with a corporate discount.

Update - Got the letter and all is resolved.

Message 13 of 14
Established Contributor

Re: Citibank...why must you do this? :(


@NRB525 wrote:

This verification is for your own protection. Citi is looking out for you. 

Once you close the loop on verification, things should be better.  Hopefully that verification is just the one letter.  

 

When did you last change where you live? 

This looks like your first Citi card, or is your Siggy incomplete?


Citi is looking out for Citi. The consumer isn't responsible for fraudulent activity on a card if the consumer had nothing to do with it. And if Citi can't get their money back then Citi is on the hook for the loss. Inconvenience for you is much better for Citi than lost income and theft.

 

Interestingly enough, the only card I've ever had hacked is my Citi Premier. I never got flagged before the hack and have never been flagged since. I have multiple Citi products with multiple authorized users. 

Over $200,000 in credit across 12 cards.

FICO ranges from 791 -824 as of 07/26/2019
Message 14 of 14
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.