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Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?

AverageJoesCredit
Legendary Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?

Sorry Op, worse thing to happen especially after just opening. Im not going to say kick all Commenity/Sync accounts to the curb but i recomend not carrying super high balances just in case. This is one reason i wont carry large balances with Sync anymore just in case. My two favorite advice given so far is return item and if that doesnt dolve it use a BT offer that you can have funds directly deposited to your checking. Again Sorry.
Message 21 of 29
pipeguy
Senior Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?


@Anonymous wrote:
pipeguy, I remember well when yours happened and it was sad. If I recall correctly, it was right after they gave you an APR reduction. Certainly taught me not to ask Comenity for APR reductions or anything else. Pretty sad.

Yup, good memory Hum.....

Message 22 of 29
AverageJoesCredit
Legendary Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?

Yikes, and you lost the hps too . Sorry Op. The problem besides being 5 in one day from same lender was when you mix visas with store cards, seems to always end bad with Comenity. Sorry op, lessons learned the hard way i guess.
Message 23 of 29
NRB525
Super Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTIL Effect?


@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:

 

 

Comenity........... we take all of your cards away, then offer you new ones the very same day.

 

 

 

(yes, this has unfortunately happened to quite a number of people).

 

 

In all seriousness, OP, I'm sorry this has happened to you and you will ultimately be ok. Comenity can't require you to pay the balance off all at once and can only require you to pay monthly per the terms of your (now closed) account. The difficulty with this is that your account will show extremely high utilization with zero credit being available and a large balance showing. It's terrible of them to do this to you.

 

If you are concerned about your utilization, it would be best to try to find a way to pay the card off quickly. You wouldn't able to transfer the balance to another lender or card with the account now being closed, unfortunately.

 

The best suggestion for anyone is to just say no to Comenity. This won't help the OP now, but hopefully will help others learn to be cautious of Comenity going forward.


I'm not certain this is entirely accurate - OP has an NFCU card in their signature as an example, there's nothing stopping them from logging into online banking and transferring it right this minute (unless the available credit isn't there of course), and with the current 2.99% promo with no BT fee, this isn't a bad idea.


Actually, it is accurate if the card is closed. You cannot BT from a closed card.

 

Options for the OP are to either pay it off immediately (I'd suggest to do this if he can, so his utilization is not upside down). Return the overstock purchase if possible or use other personal funds rather than borrowing with interest from other cards to pay off the balance (not ideal).

 

The other option is to follow the original payment schedule and pay it off over time, with the understanding that utilization will be upside down as a result.


There is a lot of misinformation on this thread! 

 

A closed credit card account cannot get new charges to it, cannot balance transfer to it, can be paid down.

It is still handled the same by the bank, it still looks just like a credit card so you can balance transfer amounts away by going to another card which is going to provide the funds, and that bank offering the BT sends payment to the bank you want to transfer funds from. Does not matter if that account being transferred from is open or closed. 

 

It does not matter in scoring who initiated the account closure, and I really doubt "closed by lender" would even be a factor in manual review. The cardholder no longer has the credit available. As long as it is being paid off, who cares who closed it?

 

Finally, a closed card with balance is factored in FICO utilization outside of open cards. There is still a score impact because any balance has some effect on score, but it is not part of your "open account utilization".

 

Use the 0% APR for the term, to pay it down over 12 months. Just be aware whether there is "deferred interest" that will all come back due if any of the balance remains at the end of the 0% term. I don't know if there is in this case, but it is possible that Overstock has deferred interest. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 24 of 29
Anonymous
Not applicable

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTIL Effect?


@NRB525 wrote:

@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:

 

 

Comenity........... we take all of your cards away, then offer you new ones the very same day.

 

 

 

(yes, this has unfortunately happened to quite a number of people).

 

 

In all seriousness, OP, I'm sorry this has happened to you and you will ultimately be ok. Comenity can't require you to pay the balance off all at once and can only require you to pay monthly per the terms of your (now closed) account. The difficulty with this is that your account will show extremely high utilization with zero credit being available and a large balance showing. It's terrible of them to do this to you.

 

If you are concerned about your utilization, it would be best to try to find a way to pay the card off quickly. You wouldn't able to transfer the balance to another lender or card with the account now being closed, unfortunately.

 

The best suggestion for anyone is to just say no to Comenity. This won't help the OP now, but hopefully will help others learn to be cautious of Comenity going forward.


I'm not certain this is entirely accurate - OP has an NFCU card in their signature as an example, there's nothing stopping them from logging into online banking and transferring it right this minute (unless the available credit isn't there of course), and with the current 2.99% promo with no BT fee, this isn't a bad idea.


Actually, it is accurate if the card is closed. You cannot BT from a closed card.

 

Options for the OP are to either pay it off immediately (I'd suggest to do this if he can, so his utilization is not upside down). Return the overstock purchase if possible or use other personal funds rather than borrowing with interest from other cards to pay off the balance (not ideal).

 

The other option is to follow the original payment schedule and pay it off over time, with the understanding that utilization will be upside down as a result.


There is a lot of misinformation on this thread! 

 

A closed credit card account cannot get new charges to it, cannot balance transfer to it, can be paid down.

It is still handled the same by the bank, it still looks just like a credit card so you can balance transfer amounts away by going to another card which is going to provide the funds, and that bank offering the BT sends payment to the bank you want to transfer funds from. Does not matter if that account being transferred from is open or closed. 

 

It does not matter in scoring who initiated the account closure, and I really doubt "closed by lender" would even be a factor in manual review. The cardholder no longer has the credit available. As long as it is being paid off, who cares who closed it?

 

Finally, a closed card with balance is factored in FICO utilization outside of open cards. There is still a score impact because any balance has some effect on score, but it is not part of your "open account utilization".

 

Use the 0% APR for the term, to pay it down over 12 months. Just be aware whether there is "deferred interest" that will all come back due if any of the balance remains at the end of the 0% term. I don't know if there is in this case, but it is possible that Overstock has deferred interest. 


 

 

There is a lot of correct information in this thread as well. pipeguy's post, AverageJoe's post, and mine as well contain correct information. Very easy for the OP to follow the correct information posted by pipeguy, AverageJoe, and myself. Have a fantastic weekend. Smiley Happy

Message 25 of 29
RJCE
Valued Member

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTIL Effect?

Why do they do such a thing? I have a Comenity card. I've had it since 2012. I don't use it much and don't carry a balance when I do. They have granted CLI, though. CL now is only $1300.

Message 26 of 29
rmduhon
Valued Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?

@RJCE Too much too fast combined with a combination of store cards and Visa cards spook them.
Message 27 of 29
Anonymous
Not applicable

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?


@rmduhon wrote:
@RJCE Too much too fast combined with a combination of store cards and Visa cards spook them.

Remember that the combination of store cards and Visas is not an issue with Comenity. Many people on the board here have received account closures who only had store cards, or who only had Visa or MC. 

 

Too much too fast can definitely create a problem, I agree. Smiley Happy

Message 28 of 29
rmduhon
Valued Contributor

Re: Comenity Closed My Accounts w/ Balance - QUESTION please? UTI Effect?

@humuhumunukunukuapuaa That's true, but I've also seen people with older store cards only get shut down as soon as they get a Visa/Mastercard.
Message 29 of 29
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