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Is Comenity particularly tough to get upgrades with?? I've had 3 upgrade offers for Synchrony cards but none for Comenity... can't figure out what the trick is...
I don't believe Comenity cards upgrade---you have to get flat out approvals for store cards or the Visa/MC versions.
The only card they have that I have heard of any upgrade offers from store to VISA/MC is Ann Taylor I think.
Read some posts about while in store making a purchase they will offer an upgrade.
So don't hold your breath waiting for an upgrade offer
i finally closed my Ann Taylor card after waiting for years for an upgrade
I know this is a little older thread but had some input...
Spoke to the Williams Sonoma rep after sending in a "complaint" online about not seeing an option to upgrade. She told me that they normally do not offer it and that my account was too new (my 1st statement cut the day I called) but if I wait a couple of months after making some purchases and payments I could probably get one. It's anecdotal, I know, but it's what we have.
Of note: since even CLIs are often hard pulls when done over the phone (vs SPs with the luv button), I would assume that any upgrade request on the phone will be a hard pull. I intend to wait until my 3rd or 4th statement and attempt to get the upgrade through their online communication (email, not chat).