Comenity is Great

[NJTurnpike]

It's so easy to close accounts with them. Just go through their automated system. No need to speak to agent trying to sell you on the benefits of keeping it open or any such nonsense. just a few prompts and bam! done. Even got a faxed confirmation that it's closed.

[jsucool76]

Sometimes the retention department is the best department to talk to though...

Sure, sometimes they'll just be like "ok" but other times you can get CLIs and crap.

[NJTurnpike]

Wasn't my goal with my Express, Jcrew and victoria's secrets cards. I just wanted them close quickly and easily.

Now, perhaps something like my very old cap1 card, yes, I'll go for a CLI when I call to close that once I get the US Cash+ card. If they give me another CLI and APR reductions, I'll go for it and keep them.

[WarJar101]

Why would you close the CapOne account NJ? Don't ruin your AAoA. Yeah, I know it'll keep reporting for 10 yrs, but then you'll take a hit then after the fact.  At the very least SD it. Talk to the EO office, if you don't get what you want they'll definitely manage to meet you half way. Also, they're really nice folks.

[NJTurnpike]

Closing accounts doesn't hurt your AAoA.

[kevinjjc]

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@NJTurnpike wrote:
Closing accounts doesn't hurt your AAoA.

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This is not entirely correct. It will still show on your credit reports for UP TO 10 years. Once it drops off, it will affect your AAoA.