Comenity requiring a whole new credit pull to use an inactive account

[minimist]

Curious if anyone has ran into this issue with Comenity at all / lately. I'd paid down and stopped using most of my 'builder' sct cards but wanted to use my Wayfair one over the weekend. To my surprise and confusion it kept getting declined. I confirmed I had the card info right and it was at a 0 balance so this was really odd.

This morning I called the customer service team and a representative told me that my account was suspended because I haven't used it in over a year and they have to run a full credit check in order for me to use it again?? What the heck. I told her I didn't want that to be done and I guess now my account is just going to be in this state of limbo where it is open but unusable. This seems like such a weird policy, especially to not have been pre-emptively made aware of it, I never would have known had I not called, and if I did know this was a thing I would have used it intermittently.

[UpperNwGuy]

Lots of posts like this in recent weeks, and we always give the same advice:  use your credit cards.  The banks often take adverse action on unused cards.

[AverageJoesCredit]

Your card wont remain in limbo, it will be effectively closed.

[Anonymous]

I've been able to keep my Overstock card active (and get CLI's) by buying something every few months. In fact, I've been watching their laptop listings for something good - I bought a replacement for my 5-year-old laptop last year but haven't really been very satisfied with it.

[SweetCreditObsession]

You may want to take the HP if you wsnt the line to remain opened. After that, use every 4-5 months for small purchases so you don't get dinged for infrequent use on your EQ report and by the creditor.