Contact Capital One

[Anonymous]

I've called backdoor and was treated pretty crappy so I'm looking to mass contact cap one. If you know emails, addresses or anything let me know will greatly help

[Walt_K]

What does mass contact mean?  I wouldn't resort to sending harassing e-mails and such.  You can cancel your card and not do business with them.

[Anonymous]

Not harasment more like more exposure we all know more the letters the better

[Anonymous]

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@Anonymous wrote:
I've called backdoor and was treated pretty crappy so I'm looking to mass contact cap one. If you know emails, addresses or anything let me know will greatly help

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What were you looking for at the CrapOne backdoor and why  do you feel they treated you badly?

[Walt_K]

Got it.  I think you mean you want lots of people to be vocal about what they don't like about Capital One.  Which can be a good way to get them to change.  When I first rad mass contactl, I was thinking you were going to start e-mail bombing them which I think would be a bad idea and could get you in trouble.

[Anonymous]

I have 3 cards with Capital One and recenty called the back door phone number. I spoke with an account manager and she was great. She couldn't get me a CLI but was able to offer some great advice and I found out 2 of my cards are already on a step program to have a CLI on the 7th month.

What were you trying to accomplish when calling the backdoor number?

[DI]

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@Anonymous wrote:
I've called backdoor and was treated pretty crappy so I'm looking to mass contact cap one. If you know emails, addresses or anything let me know will greatly help

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Go to this site to get Capital One contact info.  If you know the person's name, follow the email format provided.  Good luck!

http://sites.google.com/site/emails4corporations/index/By-Industry/financial-services

[John060675]

I have nothing but good things to say when I called the backdoor number listed on here for an account specialist.  It took me 3 or 4 times, but they eventually removed several lates on my account.  They were always polite, as was I even when they said no to my requests.

I am sorry to ask, but how were they impolite to you?  Was it because they said no to your request, or were they just mean from the start?  I only ask because I have never had an impolite customer service experience from any of my calls into credit card companies (probably have called 500 times in all to several companies).  I always have called them "sir" or "ma'am" and I thank them for their help.

Please do not take it as me picking on you, but I am just curious.  I have read on here at least 100 times about people having very rude experiences.  I just wonder why any representative would become hostile if they are treated with respect and courtesy.

[Anonymous]

I walls calling to see what I could do about some latest on my report, and while I was usually treated great the rep repeatedly called me a liar and cut me off. by the end I was confused and not sure what was going on so I thought sending a few letters and emails for yhe latest might help as they are my only neg info on my report.

[Anonymous]

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@Anonymous wrote:
I walls calling to see what I could do about some latest on my report, and while I was usually treated great the rep repeatedly called me a liar and cut me off. by the end I was confused and not sure what was going on so I thought sending a few letters and emails for yhe latest might help as they are my only neg info on my report.

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So were you lying?   Cryptic posts without full details makes it difficult to believe the poster.

In any event, even if you were lying, the CSR should not have acted rudely.  I would write a letter to the CEO of CrapOne and state your case -- giving ALL the details.  Sending a bunch of letters or e-mails will only make you look like a crackpot.