Credit One Late Payment Text..

[Anonymous]

Thank you for the update!! I was preparing for a battle, now I can relax and enjoy the evening

[Anonymous]

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@Effielin wrote:

I just got the same text..paid my account last week online as usual and I know it went through. Can’t log on to their site or get through on the phone. Thanks to you guys though I know it must be a glitch so I will sleep okay tonight. Hope they didn’t get hacked.

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Yeah, how I started to feel after others started responding.  Sucks/Hate that it happened, but glad it wasn't just me.  Kinda helps set my mind at ease - ya know?

[Anonymous]

Yeah I was pretty stressed when I received the text. I kept asking the rep on the phone ‘are you sure it’s ok?!’ I def plan on watching my credit report and if anything weird pops up from them I will dispute it right away. I’m SO glad I found this thread, made me feel more at ease while I was waiting on hold.

[Anonymous]

hah i just logged in to post this same question i got the same alert nearly gave myself a heart attack havent used the card in months this is my greatest fear being late on a credit card payment but it seems it was a glitch

[ImjustCool88]

haha lucky you.. at least you got someone to pick up!

[ImjustCool88]

Everyone - ready for my theory? Here's Credit One's timeline:

1. Sends incorrect text to entire customer base

2. *oh sh*t we really screwed up, let's pull the phone lines down, and disable logging in so we don't have to explain to our customers, instead of just sending a mass email apologing for the glitch text*

I SWEAR companies would rather hang themselves and set themselves on fire than send an apology. Dealing w the same "customer experience" w/ macys rn.

[Anonymous]

I just got the same text.  I haven't had a balance on this card for quite some time and just keep forgetting to call in and cancel the card.  I had just logged in 2 days ago to double check to see if I'd received an anual fee this year or not and had thought I had a -0- balance still.  I can't login or get through, but came here to see if anyone else was having the same problem.  I don't even have an actual card anymore... so I knew I hadn't used it lol!

[Billharrell]

Thanks for posting this. I was having a mini heart attack thinking my payment hadn't gone through.

Website is down, I'm just getting busy signals on their 800 number. Imagine the $torm if they sent that text to every existing and former customer!

[Jnbmom]

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@Billharrell wrote:
Thanks for posting this. I was having a mini heart attack thinking my payment hadn't gone through.

Website is down, I'm just getting busy signals on their 800 number. Imagine the $torm if they sent that text to every existing and former customer!

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Former customer I got a text too!!!!!!!!

[Anonymous]

seems like this is widespread