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Anonymous
Not applicable

Credit cards

Is American Express a good bank to get a card from?
Message 1 of 25
24 REPLIES 24
wasCB14
Super Contributor

Re: Credit cards

Depends what you want in a card.

 

Pros:

Good travel rewards and perks, especially on annual fee cards.

*New accounts often come with a big bonus.

Great customer service on Platinum.

Some cards have a long intro 0% APR period on purchases.

With good income, history, and spend a credit limit can grow very quickly. Spending power can sometimes even temporarily exceed a credit limit (for an established customer with a very healthy profile). *Charge card spending power can also grow quickly.*

Customers are generally happy with a smooth process of making benefit claims (like extended warranties offered by some Amex cards) and disputing transactions.

 

Cons:

The travel rewards cards often have quirks that can make them harder to get value from if you like simplicity.

The travel rewards programs can be very lucrative but can also lack flexibility.

Cash back cards are generally underwhelming.

Lower acceptance than Visa or MC.

Balance transfer opportunities are limited.

*Most no-AF cards, and even a few of the Annual Fee cards, charge a 2.7% Foreign Transaction Fee.

 

Neutral:

Customer service on most cards may not be as good as what a credit union offers.

Credit standards are neither very relaxed nor terribly strict for most cards. That said, Amex can hold decades-long grudges against customers who default on one of their cards.

Benefit terms are not as good as they once were, but are still pretty attractive compared to most competitors.

Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 2 of 25
AverageJoesCredit
Legendary Contributor

Re: Credit cards

They do make ones siggy look prettySmiley Wink
Message 3 of 25
pinkandgrey
Senior Contributor

Re: Credit cards

Personally I would say a definite yes. They have great customer service and a good lineup of cards for almost anyone. Plus, the cards can grow pretty quickly if you use them well. 

Discover It: 21.5k
Amex Cash Magnet: 18k
Fidelity Visa: 16.5k
Apple Card: 4.25k
Message 4 of 25
K-in-Boston
Credit Mentor

Re: Credit cards


@wasCB14 wrote:

Depends what you want in a card.

 

Pros:

Good travel rewards and perks, especially on annual fee cards.

Great customer service on Platinum.

Some cards have a long intro 0% APR period on purchases.

With good income, history, and spend a credit limit can grow very quickly. Spending power can sometimes even temporarily exceed a credit limit (for an established customer with a very healthy profile). *Charge card spending power can also grow quickly.*

Customers are generally happy with a smooth process of making benefit claims (like extended warranties offered by some Amex cards) and disputing transactions.

 

Cons:

The travel rewards cards often have quirks that can make them harder to get value from if you like simplicity.

The travel rewards programs can be very lucrative but can also lack flexibility.

Cash back cards are generally underwhelming.

Lower acceptance than Visa or MC.

Balance transfer opportunities are limited.

 

Neutral:

Customer service on most cards may not be as good as what a credit union offers.

Credit standards are neither very relaxed nor terribly strict for most cards. That said, Amex can hold decades-long grudges against customers who default on one of their cards.

Benefit terms are not as good as they once were, but are still pretty attractive compared to most competitors.

A moderate number of Amex cards charge a foreign transaction fee.


That is a very fair assessment of American Express.  You should totally save that as a macro for future use!

 

As for the question, I would certainly say that I have been an extremely happy Amex cardholder since 2002.  Their welcome offers for many cards are industry-leading.  Acceptance (in the US at least) is becoming less of an issue as it gets bundled with new merchant accounts via OptBlue and businesses aren't obligated to deal directly with Amex for rate negotiation.  If a card fits your spending and the type of rewards you'd like, Amex will usually have a very competitive card if not one of the best credit cards of that type.  (General cash back cards not being a great example of this, of course, as there are lots of 2% cards out there now.)

Message 5 of 25
Anonymous
Not applicable

Re: Credit cards

I like my BCE, had it for 7 years. Pretty much everything is covered in "the list". They seem to keep up with the times with offerings (Pay It, access to things via website, etc.) Takes a couple more clicks to get to past statements, and a whole lot of searching to find the Year End Summary (under My Trends link??, even though Y.E.S.s are backward looking).

 

Amex offers are great, especially the ones that are not merchant specific ($20 off insurance bill, $10 off cell phone bill up to $20).

They still hold a small amount of prestige (not like they used to), unless you go for a, eh, um, uhhh Credit One Amex lol.

 

I don't live life without mine.

Message 6 of 25
I_Love_Cards
Regular Contributor

Re: Credit cards


@wasCB14 wrote:

Depends what you want in a card.

 

Pros:

Good travel rewards and perks, especially on annual fee cards.

Great customer service on Platinum.

Some cards have a long intro 0% APR period on purchases.

With good income, history, and spend a credit limit can grow very quickly. Spending power can sometimes even temporarily exceed a credit limit (for an established customer with a very healthy profile). *Charge card spending power can also grow quickly.*

Customers are generally happy with a smooth process of making benefit claims (like extended warranties offered by some Amex cards) and disputing transactions.

 

Cons:

The travel rewards cards often have quirks that can make them harder to get value from if you like simplicity.

The travel rewards programs can be very lucrative but can also lack flexibility.

Cash back cards are generally underwhelming.

Lower acceptance than Visa or MC.

Balance transfer opportunities are limited.

 

Neutral:

Customer service on most cards may not be as good as what a credit union offers.

Credit standards are neither very relaxed nor terribly strict for most cards. That said, Amex can hold decades-long grudges against customers who default on one of their cards.

Benefit terms are not as good as they once were, but are still pretty attractive compared to most competitors.

A moderate number of Amex cards charge a foreign transaction fee.


My one additon would be that all Amex cards without FTF have an AF except the base level Hilton Honors.   The importance of this depends on where your foreign transactions occur (Amex acceptance isn't always awesome overseas so less of an issue maybe as you can't charge a fee on a transaction you can't make, but even benign and legitimate online transactions can be processed overseas and result in FTF).  

Message 7 of 25
wasCB14
Super Contributor

Re: Credit cards

True. And even a few Amex cards with an AF charge a FTF.

Amex may not be unique in this, but offhand I can't think of any other issuers that do this outside of bottom feeders.
Personal spend: Amex Gold, Amex Schwab Plat., BofA PR+CCR(x2), Costco
Business use: Amex Bus. Plat., BBP, Lowes Amex AU, CFU AU
Perks: Delta Plat., United Explorer, IHG49, Hyatt, "Old SPG"
Mostly SD: Freedom Flex, Freedom, Arrival
Upgrade/Downgrade games: ED, BCE
SUB chasing: AA Platinum Select
Message 8 of 25
Openwater
Established Contributor

Re: Credit cards


@wasCB14 wrote:

Depends what you want in a card.

 

Pros:

Good travel rewards and perks, especially on annual fee cards.

Great customer service on Platinum.

Some cards have a long intro 0% APR period on purchases.

With good income, history, and spend a credit limit can grow very quickly. Spending power can sometimes even temporarily exceed a credit limit (for an established customer with a very healthy profile). *Charge card spending power can also grow quickly.*

Customers are generally happy with a smooth process of making benefit claims (like extended warranties offered by some Amex cards) and disputing transactions.

 

Cons:

The travel rewards cards often have quirks that can make them harder to get value from if you like simplicity.

The travel rewards programs can be very lucrative but can also lack flexibility.

Cash back cards are generally underwhelming.

Lower acceptance than Visa or MC.

Balance transfer opportunities are limited.

 

Neutral:

Customer service on most cards may not be as good as what a credit union offers.

Credit standards are neither very relaxed nor terribly strict for most cards. That said, Amex can hold decades-long grudges against customers who default on one of their cards.

Benefit terms are not as good as they once were, but are still pretty attractive compared to most competitors.

A moderate number of Amex cards charge a foreign transaction fee.


Nailed it ! 




Discover 22K ---------------------------- Credit Union MC 17K
Cap1 QS 11K ---------------------------- Barclay 3.4K
AMEX Blue Cash AU 15.5K ------ Barclay Apple AU 10K
AMEX BCP 15K
1 Installment loans:
Auto 60K /

AMEX Hilton Aspire 25K
Vantage 3.0: TU:738 EQ: 737 03-17-2020
Ch. 7 DC 12/2014
Message 9 of 25
Citylights18
Valued Contributor

Re: Credit cards

My take on the AMEX line:

 

Pros:

-Good earning rates on their cards. Blue Cashback is 6% for groceries (though limited to 6k).

-Can earn membership rewards on Rakuten.

-Transfer bonuses on membership rewards points to airlines.

-High end perks on the Platinum and Gold cards.

 

Cons:

-Annual Fees are the highest across the product line. 

-Cards do not stack together well.

          -Platinum is $550 for x5 Airfare, Gold is $250 for x4 dine/grocery,  Green is $150 for x3 travel, ED Preferred is $95 for x1.5 everyday  spend after 30 monthly uses.  That is $1045 annual fee to have the best of all categories.

-Transfer partners aren't as good as Chase and Citi.

 

If you paired Green/ED Preferred with the idea that you would only use the green for travel and big dinners out while ED gets the bills and lunch spending it could work. The AF between both is $245. Compare this to a CSR with a CFU. $550 annual fee on the CSR but a $300 dollar credit and a broad definition of restaurants. Unlimited priority pass with the CSR and x10 lyft rides. CFU is 1.5 back regardless of swipes.

Official travel point totals as of 12/26/23 (1,382,693 Total Points)
Chase Ultimate Rewards 661,525 | IHG One Rewards 144,443 | Hilton Honors 143,801 | AMEX Membership Rewards 102,729 | World of Hyatt 90,413 | Marriott Bonvoy 65,343 | Citi Thank You 62,712 | Wells Fargo Rewards 33,652 | Southwest Rapid Rewards 28,105 | United MileagePlus 13,316 | British Airways Avios 12,333 | Jet Blue TrueBlue 11,661 | NASA Platinum Rewards 1,883 | AA Advantage 1,744 | Navy Federal Rewards 792 | Delta Sky Miles 175 | Virgin Atlantic Virgin Points 100 | Lowes Business Rewards 6,992 ($69.92) | Amazon Rewards 475 ($4.75) | Discover CB 499 ($4.99)
Message 10 of 25
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