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DP - Commenity Playstation Visa - Closed

Valued Contributor

DP - Commenity Playstation Visa - Closed

I made a purchase on my PS Visa card back in February, and when I went to make a payment, the website wasn't working properly and I couldn't pull a payment.  I sent a secure message asking when it would be fixed, but never got a reply.   So, I pushed a payment from my bank.  It was received and credited correctly.


Fast forward to this month, and I get a notice of a secure message from Commenity.  Titled "Your Requested Information."   I open it up, and its a Dear John letter from them.  In a nutshell:


"We’re Comenity Bank and we issued your Playstation Visa® credit card.
We closed your account – and here’s why:
As of May 19, 2020, your Playstation Visa® credit card account was closed due to account inactivity and information in your credit report. This means no more purchases can be placed on your account.


Here are the most significant factors impacting your credit score:

• Delinquent or derogatory real estate secured loan - Haven't missed a payment in 9 years.  In fact I usually pay extra.
• Delinquent or derogatory status on real estate loans is too recent - I did a loan modification 9 years ago.

• Delinquent or derogatory account - I have a 100% payment record since my BK7 9 years ago.
• Balances on bankcards are too high compared with credit limits - Somewhat legit.  I took a 0% BT from Cap 1 when I was laid off because of Covid-19.  Cash is still in my account, but I'm not paying it back until I get called back to work full time next month.
• Number of inquiries was also a factor, but effect was not significant - This one is funny.  TU - 3, EQ - 2, EX - 3.  Last inq was Nov of '19.


They haven't touched my Sportsman's Guide or Total Rewards cards.


Its only $2,800, so I don't care.  Its actually been on the chopping block since it was a CapitalOne card.  Just relating the data points for anyone who might be interested!

NFCU MR: $25K | Venture: $21K | Amex ED: $18K | NFCU CR: $18K | Amex BCE: $15K | IT #1: $17.5K | PNC Core: $15K | PPMC:  $12K | Wells Fargo: $11K | Savor: 12K | Cap1 QS: $8.5K | Barclays Rewards: $7.75K | IT #2: $7.3K | MLife: $6.5K | Sportsman's Guide: $8.7K | PenFed PR: $5.5K | Elan Plat: $2.3K | TRV: $2.8K | BotW: $3K

Current FICO 8 Scores: EQ: 810| TU: 774 | EX: 780

Message 1 of 5
Established Contributor

Re: DP - Commenity Playstation Visa - Closed

from the list of your other cards, this is not a loss (as you mentioned)


thanks for the DP's



Dec 16/2019. EX. 721. EQ. 723. TU 746
Dec 29/2020 EX. 729 EQ. 723 TU 746
Apr 12/2021 EX. 735 EQ. 738 TU 759
Inq. EX 4 EQ 2 TU 5 - - CC 5x24, 3x12
Amex BCP $25k - Apple GS $17k - BMW/Elan $5k - Cap1 QS $16.7k - Chase Amazon $13.6k - Chase Bonvoy Boundless $10k - Chase United Club Infinite $26k - Citi DC $14.5k - CreditUnion1 $9k - DiscoverIT $23k - HSBC Gold - $10.5k - Penfed Gold - $12.5k - USBank Cash+ -$20k
Message 2 of 5
Frequent Contributor

Re: DP - Commenity Playstation Visa - Closed

Agreed. It's a blessing. Ever since they changed from Capital One and reduced earnings from 10 points to 5 points it has been useless to me. I have since closed it.


And they still credited with a negative even though the account balance closed since The Last of Us Part II preorder was canceled.


I had to call in to get my money back. 


Good riddance to a card that's useless.





@RSX wrote:

from the list of your other cards, this is not a loss (as you mentioned)


thanks for the DP's




My Current Active Credit Cards

Message 3 of 5
Established Contributor

Re: DP - Commenity Playstation Visa - Closed

@Dalmus anytime a lender provides reasons that don't make sense it is always worthwhile to take a quick peek at your credit reports and make sure nothing wonky is going on.  Free weekly reports are available during COVID-19 at 


Thanks for sharing the DPs

Message 4 of 5
Super Contributor

Re: DP - Commenity Playstation Visa - Closed

Hi @Dalmus, sorry to hear about your Playstation Visa closure. I am sure economy will turn back up and things will be back to normal soon.

Gardening since 08/2020
Message 5 of 5
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