@Anonymous wrote:@fatcomic This might have to do with when Disco rewards bonuses. I think they update them when your statement cuts. So you may have to wait until this month's statement to validate that it was credited properly.
Worst case you can reach out via chat and have them look into it.
The bonus cash gets applied once a month on the statement date, however you can usually keep track of the progress under the cashback calendar. My 1/3/21 grocery purchase is now showing in the progress bar.
Gift cards do work - I've purchased many kinds in different categories last year.
I'm having the same problem with my 1/1 grocery purchase only showing 1% in tracker. These were actual groceries no gift cards. Category was activated. Chat with rep recommended I wait for statement to cut then follow up if rewards are still not correct. The tracker has always been accurate in the past, so I expect I will need to follow up.
@fatcomic wrote:
@Anonymous wrote:@fatcomic This might have to do with when Disco rewards bonuses. I think they update them when your statement cuts. So you may have to wait until this month's statement to validate that it was credited properly.
Worst case you can reach out via chat and have them look into it.
The bonus cash gets applied once a month on the statement date, however you can usually keep track of the progress under the cashback calendar. My 1/3/21 grocery purchase is now showing in the progress bar.
As another data point, my $10.24 purchase at Kroger on 1/3/2021 is also already reflected in the rewards progress bar:
@Anonymous wrote:Yes, my deal was activated when I checked and replied last week.
Since then, some money has shown up in the Tracker. I haven't had the time yet to see if the math is accurate. The Tracker is helpful during the last month to see how close you are to maxing out.
Net net, Discover seems to be at least a few days behind in processing and updating the Tracker. Perhaps they wait until the transaction settles before awarding cashback.
Once your transaction posts, in the app, if you tap on the transaction you can view details which include the amount of cash back earned on that transaction. Makes it much easier to figure out if rewards are properly allocated.
My statement cuts today so I'll talk to a rep and report back here. This transaction used Apple Pay, which might be the culprit for the discrepancy. I've avoided it for subsequent transactions at the grocery store, and all have earned rewards properly. Edit: including gift card purchases, OP.
@Anonymous
I did need to reach back out to Discover support (chat) to have the rewards amount corrected. I suspect my issue was due to using Apple Pay at checkout, but perhaps it was because it occurred on the 1st and there was a system update issue on Disco's end.