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Does Citi still allow two Citi Custom Cashes for one user?

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Mones
Frequent Contributor

Does Citi still allow two Citi Custom Cashes for one user?

I remember a while back that some people were able to get approved for a Citi Custom Cash and also product change one of their other cards in order to have two citi custom cashes. I am asking for my mother since she has two citi cards she doesn't really use whereas the Custom Cash would be useful.

Current Cards (in order of approval)

Closed Cards


Current FICO 8 Scores (As of Feb 12th, 2025):
Inquires (6/12/24):
Account Age metrics:
Updated Mar 12th, 2024
Message 1 of 18
17 REPLIES 17
M_Smart007
Legendary Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?


@Mones wrote:

I remember a while back that some people were able to get approved for a Citi Custom Cash and also product change one of their other cards in order to have two citi custom cashes. I am asking for my mother since she has two citi cards she doesn't really use whereas the Custom Cash would be useful.


@Mones,

Yes. I have (2) Citi Custom Cash cards.

(Click image to enlarge)(Click image to enlarge)

 

Give them a call, should be a very simple process.

 

Both of mine are a result of product change.

https://ficoforums.myfico.com/t5/Credit-Cards/Citi-DC-PC-d-to-2nd-Custom-Cash/m-p/6646344

Message 2 of 18
Lou-natic
Established Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

I applied for a Custom Cash and pc'd a Citi Double Cash card to another Custom Cash as well. It definitely can be done.

 




8/8/25
Message 3 of 18
Mones
Frequent Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

@M_Smart007 @Lou-natic Yeah I know they were allowing it last year and earlier this year but now on the webpage it states "Citi will only issue one Citi Custom CashSM Card account per person.". I believe this was changed fairly recently after the big push of everyone in the community getting as many as they could (rightfully so). So I wanted to see if this rule doesn't apply to product changes or if anyone has run into this recently after being implemented.

Current Cards (in order of approval)

Closed Cards


Current FICO 8 Scores (As of Feb 12th, 2025):
Inquires (6/12/24):
Account Age metrics:
Updated Mar 12th, 2024
Message 4 of 18
Lou-natic
Established Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

Well I did mine this year so up until like a month and a half ago you could still do it I know for sure.

 

The language was the same as far as only issuing one card and they still let me PC into another one.




8/8/25
Message 5 of 18
Hoben02
Frequent Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

So for those with multi custom cash cards are you using them for two different categories 

Chase (CSP,CF,CFU,southwest premier)
Barclay(jetblue, arrival)
Bofa(US pride, premium, travel, cash, Suzy komen)
Citi(Premier, Double cash, Costco)
Fnbo(Mlife)
Amex(everyday, cash, Hilton)
Blockfi
Caesars rewards
Sofi
Gemini
Cap One Savor One
Message 6 of 18
NoMoreE46
Community Leader
Senior Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

Interesting @Mones 

 

Per this citi page,  Citi Custom Cash Card.  "Our policy is to offer only one Citi Custom Cash℠ Card account per customer."

This is slightly different language than what you reference.

ccc.png

 

 

 




Message 7 of 18
Mones
Frequent Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

Good eye @NoMoreE46 

I was looking at this page. It has finer print but it has the different language "Citi will only issue one Citi Custom CashSM Card account per person.".

https://www.citi.com/credit-cards/citi-custom-cash-credit-card

 

So why would there be different wording? And which wording seems more open to multiple custom cashes? I think your seeing a bit more open to interpretation.

Current Cards (in order of approval)

Closed Cards


Current FICO 8 Scores (As of Feb 12th, 2025):
Inquires (6/12/24):
Account Age metrics:
Updated Mar 12th, 2024
Message 8 of 18
NoMoreE46
Community Leader
Senior Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?

I think Citi will allow more than one CCC.

 

Message 9 of 18
M_Smart007
Legendary Contributor

Re: Does Citi still allow two Citi Custom Cashes for one user?


@Hoben02 wrote:

So for those with multi custom cash cards are you using them for two different categories 


@Hoben02, I use one for gas and one for dinning/food.

If I am going to be spending more than the cap on Gas,

I also use the AAA Travel Advantage Visa for 5% Gas.

Along with a couple of rotating cat. cards.

 

Message 10 of 18
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