Does anyone have an actual valid recon number for Amex?

[aftermath]

I just applied for an Amex Gold PR card and was denied.  For some odd reason, the reason for denial is a lot of old information that isn't even on my reports anymore.

They said my balances are too high and my score is too low.

I pulled my reports, and it's showing $0 on all my revolving accounts, and my FICO from PSECU is 693.

I looked at the backdoor number thread, and the only number they have listed that remotely resembles a recon line is for their credit bureau department.  They won't even talk to you unless you have an Experian report number.

I tried doing a search on here and found another thread which they claim is a backdoor number, and that just goes straight to their New Accounts department.  I spoke to 2 different people and asked for a recon or manual review, and all they do is read off the reasons for my denial and won't go beyond that.

I thought charge cards were easier to get approved for?  They approved me for a Blue Cash, but they won't approve me for a Charge Card.  Amex is a weird one.

*EDIT*

I just pulled my Experian report, and there is NO hard pull!  Now i'm really confused.

[-Cain-]

If they denied you, did they say they pulled an EX report? The letter or email should state if they did. If so, you can ask for a copy of the report from EX and that'll have the report number.

[-Cain-]

Oops. I missed the edit part where you said you already pulled an EX report. My bad.

[Smug]

You mIght have a split file.

[aftermath]

Not enough accounts to have a split file.

[cw81]

Check your  TU and then EQ to see if there are  inqs there.  

[aftermath]

Denial specifically stated that the information was pulled from my Experian.

I asked the CSR that the information that they received is INCORRECT.

All they would tell me is pretty much "Go bother Experian, it's not our problem."