Once you get the letter, it will have a phone number. Give them a call. I got denied last year because they said that I was out of their service area but once I called and explained my situation (AF in Europe), they approved me for a card.
Current Score: EX 772 EQ 777 TU 783 15 Jan 17 Goal Score: 815 across the board by Jan 18
Thanks. I'm pretty sure I got rejected cuz a bunch of my ex-wife's medical bills just hit me CR's and tanked my score 74 points. It is worth a try though. I will watch for the letter.