@FinStar wrote:
I've found their app and/or website pretty user-friendly. You can pay your CCs with external accounts as well (allow time for the payment to post) and you can toggle between accounts seamlessly. The CL availability isn't released immediately upon payment, unlike Chase, Comenity or AmEx, for instance. But, not a deal-breaker IMO since there are countless other lenders who do not have that feature. Their dashboard seems to be pretty functional and easy to navigate IMO.
C/S agents are helpful and knowledgeable from the limited interactions I've had.
CLIs are HP when an account becomes eligible for review.
I've never had this issue with any other bank but with BB&T I am not seeing where I can add an external account to pay my BB&T CC. All I keep seeing is where to add accounts to use your BB&T card to make payments with.
From the app: log on, tap the account so it brings up any recent history, etc. Click the Make Payment bar and choose how you will make payment. I made a payment yesterday from external account (WF)....today payment shows credited to BB&T and amount restored to credit line. Money has not been deducted from WF yet, probably will show debit there tomorrow.
@Anonymous wrote:
From the app: log on, tap the account so it brings up any recent history, etc. Click the Make Payment bar and choose how you will make payment. I made a payment yesterday from external account (WF)....today payment shows credited to BB&T and amount restored to credit line. Money has not been deducted from WF yet, probably will show debit there tomorrow.
Thanks! As soon as my balance is posted I'll give it a try. I just tried now to add, but because I don't have a balance posted yet it came up with a warning message that I need to have a balance in order to add a form of payment.