I received a Citi Advantage card last month with a $9,000 CL and used $8,193 of the available credit with the intention of paying down to $0 before the statement close date / cut date. The problem is that when I went to make the payment online, it said I could not make a payment that exceeds my past statement balance. Well, this is my first statement so I can't make a payment at all! I called Citi and the CSR told me that I couldn't make a payment online, and that she could only accept a $1k payment over the phone. HELP! I've got $14,400 in available credit, w/ $1,258 that just reported (strategically) but this will put me at b/w 65% and 70% utilization. I'm STRESSING! I've spent two years rebuilding from 400 to 670's! How bad will this hurt and for how long? Anyone know a way to make a payment to prevent this from happening? Any suggestions would be great!
I have Citi AA Bronze and just use it first time tonight.
I think I have learn alot from this forums NOT to carry any or high balance on any credit cards...
My Citi CL is $6K and 13.24% APR
Please accept my apology if this is a dumb question. I'm not sure I'm understanding the problem correctly.
I got the part about it being a new card, so:
If, after you make this first payment, will you, in the future, be able to make payments before the statement drops? Is this standard procedure with Citi or just a first-payment-fluke?